Get matched with top tankless water heater repair pros in Sierra Madre, CA

"The Water Heater Company, â The Company With A Heartâ My 100 gallon hot water heater broke on Sunday evening. I immediately got on line and started looking. The first thing I saw was The Water Heater Company 24/7. I called and got a representative, after verbalizing the specifics of my issues, she promptly set up an appointment the next day from 3 to 4 on Monday. I was under the assumption that I needed a new unit and I needed it the next day. I only had Monday to rectify this issue. Tuesday morning an ill loved one was coming to be cared for all of November. The Representative stated that she would have her tech person contact me the next morning. I was worried. I had one day to acquire a 100 gallon Water Heater and have it installed, an unrealistic timeframe. While pondering my dilemma , I started thinking maybe a tankless water heater would work to replace the 100, gallon tank. I dialed the number back and got Anthony. He knew who I was and my issue and immediately gave me a very concise answer to why that wouldnâ t work. He then ask me a few questions regarding the problem. He stated that his company could probably repair the issue the next day. He had looked up the specs for my existing heater. The only issue was that the part for the repair was in another part of California. I relayed my timeframe regarding my Ill loved one. He stated that he would have the part couriered and they would be at my home at 1 the next day. They were prompt and efficient. I have never had a company take my issues into consideration and seamlessly rectify my issue with such compassion and professionalism."

"Did a $59 consult only. Turned out the cost of repairing the old heater was almost as much as a new one, so we got a new one, and handled the install ourselves. Luis B was great, knowledgeable, friendly, didn't try to upcharge just to sell a heater, which we appreciated. Gave us an honest evaluation, several options, and was right on time. I will say, though, that the company failed to call me when he was on his way... not a big deal. All in all a good experience."

"I had my tankless water heater serviced by Daniel W. Daniel was throughly professional during his entire visit. I would highly recommend Wester Rooter for all of your plumbing needs."

"Great job by team, came to look at problem and were able to find root cause. Good clean quick work will be returning to them for any plumbing needs."

"My family recently moved Fresno. When we lived in LA we hired Johns Plumbing to install a new water heater. It was 40 gallon Bradford White water heater. John gave a free estimate first. Then his team installed water heater. Victor and his helper worked fast and accurate. We highly recomend Johns plumbing"

"My water main went out on Christmas Eve leaving me without water, Wes offered to come out on Christmas day to make the repairs. I told him we could wait until the next day, he arrived on time, dug up my very rocky soil to get to the water main and made the repairs. The customer service was great and he explained everything to me every step of the way. The cost was also reasonable. I have asked that he return to make an additional repair later this week. He definitely has a repeat customer."

"'i thought that my expensive wall heater would need to be replaced, but they were able to do a service and get it back up and running like new the same day."

"Adrian did a really clean repair. He was friendly, prompt, and professional. Highly recommended."

"Simi Valley - Service is good but they are pricey. Drain line under bathroom sink needed to have p-trap and clean out plug replaced. Hands were pretty much tied with an open clean out. Gave price of 2400. To make the repair. Now, I know it could be opening a can of worms but it could also be an easy repair, which it was. It was a 4 to 5 hour job. Probably won’t be using them in the future."

"The Plumbers did an excellent job on replacing the piping in my home. Showed up on time and charged very fair prices compared to some of the other plumbers."