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"Brendan was very prompt and professional. In a climate where it seems impossible to find reliable companies, American Pride Services is great"

"Paul showed up on time, which is rare in this area. The work was complete when he said. I am so happy with my new deck and the work he did. I will use Done Right for future projects."

"Better than expected! Cody communicated everything along the way even if it was something small."

"The area below the deck was covered with an oily, greasy, slippery residue ie, flagstone patio, stucco house walls, stone support pillars for deck, and numerous potted and bedding plants. Even the doormat was greasy. It had been explained to me that there would be a waiting period of 3 wks between the power wash of the joists and the spraying of the sealant. After the power wash I texted to remind the contractor for the stone area and plants to be covered, but did not know that the sealant would be applied the very next day to wet wood…and without any protective covering to the patio, pillars, house, and plants. Windows thankfully were covered. I slipped on the greasy doormat when I discovered the problem the next morning. I was not at home the day of the spraying. The cans left in the driveway said not to spray on wet wood, to protect areas/plants/objects not being sprayed, and remove immediately any overspray with compliant cleaner. I made the first payment for materials at Lowe’s ($3182.99) in July. The second payment was for posts and 2x4 wood ($1800-no receipt given) combined together with $7000 requested by contractor unexpectedly one Friday afternoon. He usually just dropped by- no appts or advance notice. Contractor left immediately after getting my check to “pay my guys”. At this point I have paid $11,982.01 toward the $14,500 contract, leaving approximately $2517. 01. Although Gerry has made numerous trips to my home, he has not brought me a copy of my signed contract or the second receipt for more materials -$1800. I asked at least 3-4 times for these documents. There was some adjustment to the original design because I did not want the small pickets seated on a huge horizontal 2x6 board. This necessitated a return of the bottom boards in exchange for smaller 2x4 boards which were then placed vertically at top and bottom to hold pickets. At the beginning of the project, I pointed out to the contractor that one of the existing posts had wood rot. Another post was unstable and I approved new posts. I had 7. He put in 14 per code but they were much smaller than original ones. That was ok with me. I have no receipt for the post wood (part of the $1800 I think) but a neighbor-house builder-contractor came by and checked Lowe’s cost for posts between $800-900. Other material might have been in that rounded figure, but again, I have no receipt. All of those posts were installed, but several were then removed because of damaged wood. I don’t feel I should pay labor twice for those posts, nor do I believe that the labor costs boosted my expenses to $18,000, a total figure the contractor jotted on a note paper, but we never discussed a new figure. Last week I asked to meet with the contractor at his convenience and asked again for him to bring my signed contract and receipts for the $1800 for “materials”. He chose 2 pm Friday, but at 3pm, I texted because he was not there. At 3:15 I told him we would need to reschedule. I had 2 appts with stone masons to assess the damage to my stonework. Both were shocked at the damage and explained that flagstone absorbs oil and power washing would not remove all the blotchy stains. They also looked at the pillars and chimney stone which was turned dark from the oil and the gravel in the driveway which was turned black. There were oil drip lines on the stucco walls and a few areas where stones had been broken from the chimney, patio, and a post. They described the procedure for removing stones to replace damaged areas so they would not be “puzzled” in with small pieces. Those areas needed to be rebuilt. Someone glued random stones into the patio and chimney with white apoxy on Friday after 5 pm after I left for dinner. These areas will need to be removed and properly repaired. I contacted an attorney at the suggestion of the stone masons and the staff at Sherman Williams Paint store when I showed them pictures. The staff at Sherman Williams also said the wood should have been dried for 3weeks, even tho it was treated wood. When I texted the contractor that I needed an attorney, he wanted to pressure wash the patio etc and put siding in 2 places and then he would be “finished”. I believe the patio and stonework Will need some significant repairs and the contractor’s liability insurance might need to be explored. I cannot make a further payment until the stone damage has been corrected by a stonework professional and a final figure is fairly negotiated. I don’t think the expense of righting my property damage and getting legal advice to do it is my responsibility."

"Magnolia Construction was great to work with and we will definitely hire them again on future projects."

"My deck had water damage on the face and at the bottom of a post that had rotted out on the lower level of our two story deck. The most substantial part of the repair itself to that particular area turned out ok. But that’s where my praise stops. He had a nice portfolio of pictures on Facebook. I didn’t call references. My error. I had to replace my deck rails after this business used a sawzall to cut them off to do repairs. The rails were screwed in and in good enough shape to unscrew and re-use. But no, he cut through them and ruined them. He attempted to screw them back in place and close the gaps, and in doing so broke off several screws. This was particularly irritating when I began my repairs to his shoddy work yesterday. I decided to install cable rails this week and had to make a number of modifications to prep. While doing the prep work, I discovered a rotted post. I took apart the face of the deck, which overlapped where he had made repairs. It seems he noticed more rot, and then decided to put it back together anyhow. There’s no way this could not have been noticed. He “sistered” one of the rotted floor joists with a piece of board about a foot long - instead of the typical 1/3 of the length of the original board required for proper sistering. My experience earlier this year: He did not have a contract, but I took him as a man of his word and trusted he would do right by me. He showed up without a ladder and needed to use a box of screws I had because he didn’t bring enough. He crushed in part of the metal deck ceiling, dislodged a retaining wall stone while using it as a saw horse, and dented in a copper post cap. He reassembled the facade beneath the deck in a manner that gave it the appearance of a dilapidated monster house. He then told me construction people do not reuse anything, and I should have anticipated having to replace it all, including the railing - which was screwed on cockeyed. Then, he left all the rotten wood, concrete and other trash laying in my yard and told me that was the homeowner’s responsibility to take care of. I’ve never experienced anything like this. My bad for not forcing a clear contract. I pause a little over $2000. For his work and I had to pay for all the wood at the home improvement/lumber stores. After some heated conversations, he ended up taking the trash. I delayed in writing a review because I felt like I failed to make him produce a contract and didn’t watch over him like a mother hen. I am very capable of doing most of my own work but was not comfortable with replacing a structural two story post. After discovering his shoddy, irresponsible work this week, I decided it was time to write a review. I cannot recommend this company for anything. Honestly, I wish this mother, grandmother, and great grandmother had just completed the job herself. I wasted my money, and this repair was not cheap. At least I know now the remains repairs are being done correctly. Wish I could post pictures here."

"They started the job quickly, worked diligently, and took just two days to build our new concrete patio from start to finish. Reasonable cost too. Very pleased with our new patio, and with G.C. Construction Company."

"Kevin and his crew completed our Deck in a timely manner they communicated every step of the way and gave us ideas to improve our Deck hard working crew"