Get matched with top wood or fiber cement siding repair or partial replacement pros in Slidell, LA

"SUMMARY: SES did high quality work. They stuck to the projected cost. They finished within the estimated timeframe (or at least close enough). PRELIMINARY STAGES: SES promptly returned our initial call and set up a visit by their estimator. Within a very reasonable timeframe (maybe a little more than a week), we had the estimate in hand. In contrast, we were shocked to see how difficult it was to deal with some other contractors--even in the early stage, when we were trying to give them business. DETAILS OF THE JOB: They gutted ~50% of a ~180 sq ft bathroom to the studs; did some framing/re-framing; removed a large tub and patched in some hardwood; completely re-did the mortar bed/tile/plumbing for the shower; re-routed an HVAC intake to a different part of the house; moved/added some plumbing and electrical; installed a new commode and tile floor in a new toilet closet; hung crown molding; installed a double vanity with a stone top; hung a large mirror and frameless shower door; built out 2 closets. QUALITY. Their renovation was high quality and fit perfectly into our 1930’s arts-and-crafts home. They found, sanded, and painted an old 5 panel door to match the doors in rest of the house. The salvaged/refinished pine floor fits into the existing pine floor seamlessly, and the new trim work matches that in the rest of the house. Their tile guy did an outstanding job on the shower—floor to ceiling with a bullnose and a niche. The subs they used for the vanity/stone top and for the mirror/shower door did a high quality job. We designed our closets and the trim carpenter built them out perfectly (soft-close drawers and all). COMMUNICATION. This was a big asset to the SES experience. Ashley kept us posted with an email almost every day. We knew what to expect when we got home from work, as well as what to look for the next day and the rest of the week. In the rare event that there were surprises or delays, Ashley would let us know right away as well as what the resolution would be. While Ashley was the main line of communication, the owner, Shawn, was very accessible as well when necessary. PROFESSIONALISM. All the people we interacted with were professional and punctual. The workers were respectful of us and our home, and they did a great job cleaning up every day. With very few exceptions, people were at the house every weekday (and even some weekend days), from the start to the finish of the project. THE UNEXPECTED. As the work proceeded, some minor structural damage from the old shower had to be addressed and the hot water heater needed some repairs. These were taken care off in a time- and cost-efficient manner. Otherwise, there were a few miscommunications regarding the electrical rough ins, a plumbing valve, the closet build outs, and the shower door. All these were very minor and easily addressed. Along the way—and especially as things neared the end—Shawn made sure we had everything exactly the way we wanted it. This was our first time hiring a contractor. Before our renovation, we had heard many contractor-related horror stories. Our experience with SES was drastically different. We are already scheduling another project with them."

"# Vendor Review: Santacruz Construction **Review Date:** January 16, 2025 ## Executive Summary Santacruz Construction has demonstrated exceptional performance across two significant residential projects: a Trex deck installation and a complete window replacement. The company has consistently delivered high-quality work while maintaining competitive pricing and excellent customer service. ## Project Details ### Project 1: Trex Deck Installation **Scope of Work:** - Complete backyard clearing and preparation - Installation of raised Trex deck - Site cleanup and restoration **Performance Highlights:** - Completed complex installation within one week despite challenging conditions - Successfully navigated difficult access (120-foot narrow pathway) - Provided structural reinforcement for deck stability - Maintained excellent site management and cleanup - Demonstrated professional coordination with neighboring construction projects - Effectively managed unexpected municipal interference (sidewalk construction) **Notable Strengths:** - Excellent project management in challenging conditions - Professional conflict resolution with concurrent construction projects - Strong attention to site cleanliness and neighbor relations ### Project 2: Window Replacement **Scope of Work:** - Complete replacement of multiple windows - Repair of rotted window sills - Full window painting - Additional door painting (value-added service) **Performance Highlights:** - Comprehensive window system rehabilitation - High-quality carpentry work on damaged sills - Professional painting finish - Provided additional services (door painting) at no extra cost - Maintained competitive pricing ## Key Strengths 1. **Project Management** - Efficient timeline management - Excellent problem-solving capabilities - Strong coordination with external stakeholders 2. **Quality of Work** - Comprehensive approach to construction needs - Attention to structural integrity - High-quality finishing work 3. **Customer Service** - Responsive to additional requests - Professional and diplomatic communication - Strong commitment to customer satisfaction 4. **Value** - Competitive pricing - Willingness to provide additional services - No hidden costs or unexpected charges ## Overall Assessment Santacruz Construction, under the leadership of owner Pete, has proven to be an exceptional contractor. The company consistently delivers high-quality work while maintaining professional standards and reasonable pricing. Their ability to handle complex situations, manage multiple stakeholders, and provide additional value makes them a highly recommended vendor for residential construction projects. **Recommendation:** Highly recommended for future projects. Consider for preferred vendor status. **Rating:** ★★★★★ (5/5)"

"Excellent job! Custom work on an old house so there were some unexpected extra steps, but all problems were resolved in a friendly and exceptional manner."

"Tommy and his crew did a fantastic job on our new windows. We shopped around and they were the best price and the service can’t be beat. I would, hands down, recommend them to any of my friends and family for new windows or doors. Thanks guys!"

"Marcio did a great job on my steps. We encountered some unforeseen problems, but he took care of those items and completed the job above and beyond my expectations. This is the third project that he has done for my home, and I will continue to call on him when I need work done."

"Perfectly well, quick well done repair"

"I spoke with several different roofers- they either wanted to charge for an estimate, they replied that they were too busy, or they just didn't show up! But Bella Dreams Home Services did a great job! They showed before and after pictures of the repairs. They was on time and did a great job. We will use them again in the future if anything new come up. I definitely recommend them."

"Work was done on a timely manner..quality work at great price.. would highly recommend these guys to replace your roof.."

"Overall a really good Job. I had a roof leak in my kitchen. I called Gus Hurst Construction. Gus came right, found the leak, gave me a good quote and repaired the roof . With out Gus being diligent and fair, more damage could have been done to my kitchen. I would definitely hire him again."

"Upon accepting the assignment, Eric showed us choices for our shingles and even gave us locations in the area where that particular type and color shingle had been used. His team showed up exactly as promised, did what they were supposed to do AND MORE, cleaned up beautifully and left in a timely manner. Even though there was MUCH MORE repair work on the roof underlayment than expected, the quoted price remained the same. In an industry where "war stories" abound about unscrupulous operators, It was an absolute pleasure to deal with Mr. Newsome and Sunrise Roofing."