Get matched with top tankless water heater repair pros in Smithfield, NC

"East Coast Water Quality was affordable, professional, and their products are very high quality"

"This man has always gone out of his way to be there and do the job right! He doesn’t skip corners and is responsibly priced. Highly recommended. I used him for my personal residence, my rental house, and commercial buildings as well!"

"Andrew did an outstanding job. Customer Service was excellent. I will definitely hire him for any future plumbing needs. Will recommend him to family and friends."

NuBlue Air serves all of the Lake Norman region's needs. Our team of expert technicians specialize in residential hvac repairs and installations such as ac units, furnaces, indoor air quality products, vent/duct cleaning, and much more. We are your HVAC technicians of choice. NuBlue Electric Plumbing & Air is Redefining Service Excellence in the Lake Norman region! \n\nHave an Electrical OR Plumbing OR Air issue? Our NuBlue team can help with those! A one-stop-shop, the NuBlue team is able to take care of all Electric, Plumbing, and Air needs.\n\nVisit our website for coupons and specials!

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"Never returned three calls after leaving message on 11/11/2013, 11/13/2013, and 11/21/2013, that we needed either a new hot water heater or tankless hot water system installed.

Update: return phone call on 11/22/2013-- see note above. This resulted in a change to my evaluation from F to C overall.
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"Our well pump and pressure tank failed, and our hot water heaters were 20 years old, leaving us without water. When they failed I called around until I reached Optimal Plumbing. The folks there were easy to work with, and were able to start replacing the hot water heaters, the pressure tank, a leaking filtration system and sink a new well pump the same day we called--getting us back online the following afternoon. They were knowledgable, fast, willing to answer my questions. Plus the guys were just extremely nice and easy to deal with. I cannot recommend anyone more highly. If we ever have any problems in the future I would not hesitate to call them first."

"KW Boykin was fast and reasonable. I highly recommend."

"Matthew came to do a free inspection of my plumbing.  He noticed some water under the kitchen sink and gave us a very reasonable estimate for that repair.  We ultimately decided to replace the sink and faucet, as the whole setup wasn't in great shape.  Matthew came the next day and did the job; he was punctual and professional, and he did an excellent job.  We are very pleased with how it turned out.
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"I purchased a water heater from Home Depot and asked for an installation estimate. They pointed to a posted sign near the water heaters and discussed with me that my specific type of installation (crawlspace,  electric water heater) should run about $197, might vary slightly.  Great, sign me up, can you do it tomorrow ? Sure. The contractor will  call you in the morning to give you a final solid price. The contractor  called in the morning and gave me my price $393. Hmmm, what happened to  $197 ? That is twice what I was lead to believe at Home Depot.
At this point I had lost confidence in Home Depot I was not sure that  $393 wouldn?t turn into $593. I started calling local contractors from Angie?s List. As it turns out $393 was about down the middle of the  prices I was quoted. ($350 to $450). However, I live in a fairly small  town, I decided to spend my money with a local plumber. (The Home Depot  contractor called me from Atlanta, GA to set up an installation in  Fuquay Varina, NC.)
After calling several well rated plumbers from Angie?s list, I had gotten the following types of responses:
1. Ring, no answer, no answering machine.
2. Left message, no return call. (still have not received returned call 24 hours later)
3. ?Our office is closed, please call back during business hours? (at 9:00 am on a Friday morning.)
4. ?Yea, it?ll be about $450.
I then called Tommy Allen Plumbing around 9:00 am on a Friday morning.  Tommy answered the phone asked a few questions about the installation type and what I needed. He asked where I was located, when I told him the street name ?oh, yea, I know where that?s at, I just came from the neighborhood ½ mile up the road.? At this point, I know I have a local guy who lives in the area and is part of the community. Price $350, yea, I can come do it after lunch. Ok, see you then.
Tommy and his helper showed up promptly as expected, was personable and did a good job. He had to replace the inlet shut-off valve going to the  water heater as it started leaking when he turned the water off. No extra charge for that. He was in and out in a couple of hours and hauled off the old water heater. Price ?. $350. What ? No extra charges for anything ? Your price came in at EXACTLY what you told me ? How  refreshing !
I give Tommy Allen Plumbing a A- rating. The only thing I can possibly ding him for is; he left a big stain of rusted water at the end of my driveway where he sat the old water heater prior to loading it into  his truck. Truly a small detail in the scope of getting this heater replaced. Hopefully this will be gone with the next good rain. I will  definitely call Tommy for all of my plumbing needs in the future.


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