Get matched with top plumbing installers for a remodel or addition in Smithville, IN

"All went well"

"During a heat wave in August with temps in the 90s, our air conditioner went out. We had a technician come out on Monday morning who recommended replacement of our unit. I purchased the Enhanced Service Plan for $250 which would provide two annual maintenance services. I was told that the office would call us back with an estimate. Near the end of the day, we called and asked for an estimate and were told we would receive one in the morning. We waited until after noon on Tuesday to make a decision on which company to go with after receiving 2 other estimates. Given the heat wave and having not received an estimate from Mark IV at that time, we decided to go with a company. I emailed asking if I could receive a refund on the Enhanced Service Plan due to the untimely estimate and the company we ended up going with requiring us to use their service for the first year for warranty purposes. I never received a reply or a refund."

"They're very good, a five star company, we had them for years and it has been excellent."

"First I would like to say that everyone I dealt with at ICSR was great! From Erika who made the appointments to Jeremiah who did the inspection, to Terry and his crew. They were all friendly, respectful, and knowledgeable. Jeremiah explained in detail what needed done in my crawlspace. There was a lot of damage due to termites in the past. I knew this was what needed done as I had another Company look at it as well. They backed out because they thought the crawlspace was to narrow to get the work done. I agreed to Jeremiah's plan and about two weeks later Larry and his crew came out to do the work. I will say it again, Larry and his crew were great. They worked so hard and in horrible heat and humidity. They were always friendly and smiled when I saw them. Larry always let me know what they got done that day, and what the plan was for the next. They cleaned up the work area, and took away any and all debris. I have full faith in ICSR and Larry and his crew that the repairs were done right. I am so glad the plan with the other company fell through, as I think I ended up with the best!"

"as advertised"

"As a realtor, I visit a lot of homes and I specifically asked a homeowner about their basement contractor after seeing Chris’s finish level. He finished our basement recently and his team did a great job. We love how it turned out and working with Chris was fun!"

"The star is for the technician being very professional. We has a new AC unit installed 08/30/23 and the compressor already went out on 07/02/24, and we have to wait 2 weeks to get a replacement in 80-100 degree weather and no air condition with 2 dogs in the house. First it was 9 days now nor it is 14 days for the part .The unit could not be replaced or a compressor taken from another unit"

"Arrived right on time, performed the job efficiently and effectively, and provided helpful explanation and advice along the way. As a homeowner, this was an exceptionally satisfying experience."

"Called for some work to be done on the roof and got me more than I could’ve thought. They found unexpected roof damage i.e wind damage and hail damage. They came and took my roof off within an hour and replaced some of the osb took out my old chimneys and had the new roof on and cleaned up around the house by 1-1:30 and whole project done within roughly 4.5 hours. They sent pictures of the entire project in the start of every phase to keep me posted so I knew how far they were the entire time! They fought for me and worked with me to get me what I needed. Highly recommend for any exterior project. They will be doing my gutters and replacing some of my old siding and looking forward to them coming back!"

"we have used them for years at both of our homes and they have always been easy to schedule with and send out friendly and knowledgeable people to do the work."