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"As the GC for my own full home renovation, I was looking for a turn-key company that I could outsource and trust to handle the exterior work for my house (new house wrap, siding, and window/door installation). I was really optimistic about this company because they were a Hardie-certified installer. I hired them to install about 30 top-of-the-line Andersen windows, several exterior doors, and install all new Hardie siding and trim. Unfortunately things went south on day 1 and continued to spiral out of control. In a nutshell, I had three different project managers assigned to me throughout the project, and neither of them came on site once the project started (until the very end, and the last project manager was awesome... kuddos to him!). The first crew that came on board were subcontractors, not Evergreen employees. When they started to install my windows, I knew immediately that they did not know how to properly flash a window sill (they had gaps in the Vycor flashing, didn't wrap the sill properly, etc. etc.). I called this to the PM's attention but nothing was done. The crew installed all windows in one day, not properly flashed. Crew was retrained and came back to "fix" them, but still didn't properly flash them. Meanwhile, they were taping the seams on our house wrap in the rain, when the house wrap was wet, so nothing stuck and had to be redone. Fortunately this crew was let go and I was told they were going to bring their "in-house" crew to finish. The next crew was awesome and they ended up removing all windows and reinstalling them. In total, each window was installed three times! As a result, some of the nail flanges and seals were broken. I called this out to the PM and owner of the company but did not get a response. From this point on, the crew that stayed on did a good job and was pleasant to work with (but I found out they were also subcontractors, not "in-house" employees as I was told up front). The delivery of a few windows and doors were delayed by about three months, which was my responsibility. I told all project managers about this upfront, including the first project manager before the project started. He said it was okay and that we could start the project and hold back a specific percentage amount of the project payment until they arrived so they could return to complete it at a later time. He and I agreed and the project moved forward. When the owner of the company, Jon Jordan, found out about the window/door delays, he was irate. His brother/GM and PM (who were both very polite and professional) called me and tried to negotiate a higher partial payment percentage rate which was absolutely frustrating to me. I explained to them that I had suffered for months through the project with extreme errors and redos, which caused mental angst, and that we had already agreed on a percentage on day one. Nonetheless, I was willing to increase the partial payment a little bit just to wrap things up. The owner followed up that evening by texting me in an aggressive, threatening tone. He said my only options were to allow them to finish the project immediately (which was impossible because we didn't have the remaining windows or doors), or pay them in full immediately and they would return after the doors/windows arrived a few months later. Otherwise he would sue me and put a lien on my home. He and I hadn't even spoken prior to that, and it was shocking to get such an aggressive text from a guy who never even heard my side of the story… I proposed to the owner that we cease the contract immediately, and that I would pay them for all work completed at that point. We agreed on how much work was remaining, and removed that amount from the contract price. We cancelled the contract, he had his remaining materials picked up and that was that. Again, I was hopeful for this company and wanted to have a great experience, but due to the poor project management experience, inexperienced subcontractors who caused damage and significant delays, and a sue-happy, angry owner who lacked professionalism and compassion, I could never re-consider hiring, let alone recommend, this company for any type of contracting work."

"The windows and doors replacements done by Bel Red Windows and Doors, was absolutely the best thing I could have done for my house! Love them! Thank you Zach, Julie and crew!!!"

"To Lake Washington windows,  On behalf of the Mich family, we had the most WONDERFUL experience with the whole process getting our new windows!  The day of our installation, Chris texted me ahead of time giving me a ETA which was very helpful. Chris and his collegue helping that day were both incredibly welcoming, kind, explained what the process was and kept everything very clean!  Chris went above and beyond and I really hope the company reads this, achnowleges him for his dedication to the company, his professionalism to his customers and overall having a welcoming, positive, professional and hard working demeanor!!!!  Plus, the Mich family REALLY hopes he gets that Disneyland trip for his family.... they deserve it so much!!!  Please put in a extra vote on behalf of our family as a thank you! Our windows look great!!  Smooth process and we will order windows again and request the same team.  Thank you !  Erin Mich and John Mich "

"Ali A. And Dylan T. were outstanding! These installers worked their tails off installing our 10 windows in Poulsbo, WA. They were also courteous and very respectful of our home."

"I called HarleyExteriors to get a quote on 3 windows and anew sliding glass door with a pet door in it. From the gentleman who sold me on the products, to the gentleman who came to take the final measurements, to the man who scheduled and ordered all the products I could tell that this was an exceptional company. The crew arrived on time and got right to work and were done in a good time period. They had me come to inspect the finished product and made sure I knew how to work the locks. While they were working the gentleman who had set everything up for the job stopped by the house to check out the work. When they were done the area was cleaned up and everything put away. I am really impressed with the whole process and then the President of HarleyExteriors called to make sure I was satisfied. As I continue to replace my old windows I know that I have found the company who will get my business."

"Mike Smith is a very nice and with rich experience guy. He gave me a lot of good advice. His workers worked professionally and cleaned up all the work areas. I am very satisfied with the job. And I will refer him to my friends."

"The deck built off my back porch is amazing. On time cost effective just all around happy."

"Modernized Exteriors seem to have built a decent deck for a decent price but in a somewhat sloppy and dishonest way. First, they left hundreds of pieces of debris including over 100 nails, screws, and other fasteners, and hundreds of pieces of the old deck lying around, including some pieces over six feet long, many with embedded nails sticking out. For months, nearly every time my daughters went out to play they came back with a handful of nails and screws. Second, the old deck had a notch through which the gutter downspout passed to reach the drain in the ground. Instead of cutting a notch for the downspout, they just tossed it behind a bush allowing the gutter to empty directly onto the deck. They promised a 12-month warranty, saying they'd come out to correct any defects. When I mentioned the disconnected gutter they initially said they'd fix it, but then ignored my follow-up messages when I asked them to actually do it. So they may not honor their promises."

"How did it go? Excellent! Jamie, the owner, was quick to respond to any and all inquires. Easy to reach, easy to get a hold of, both by e-mail and text. His team chief, Bob, clearly had years of experience! They were scheduled for 9 am and at 9 am, I looked outside to see the truck parked outside! Bob's experience came in handy when there were issues getting my sliding glass door into place, due to my residence being roughly 50 years old; which still had the the original, single pane, metal frame windows & slider door. If there were any issues with the same old type of windows which were replaced, I didn't know it because everything went so smoothly. Bob knew exactly how to quickly fix any issues, and his entire crew ran like a well oiled machine. The crew were extremely efficient. plus they went above and beyond; making sure the window glass and frames were cleaned and they vacuumed up the little bits of debris created when taking out the old metal framed windows and they took the old windows/door with them when they left for safe disposal. All the while never complaining about the pouring down rain! I would highly recommend this company, in short, for the excellent install , clean up and very fair pricing."

"We had an amazing experience with Emerald City Energy Windows & Doors! They were very responsive to my calls, emails, and texts leading up to our installation and the installation was a breeze. Benaro and his team were on time, so kind to me and my kids, efficient and left the house looking like they had never been there. I was shocked at how quickly they got everything replaced and cleaned up! We are so pleased with the quality of the window and the service we received from start to finish. Look no further for your window needs, you have found the company you need in Emerald City Energy Windows and Doors!"