Get matched with top sump pump or interior foundation drains installers in South-bend, NE

"I worked with Chris initially to recieve an estimate for repairs. He was really nice, communicated well and even contacted me for an earlier available time than scheduled due to an opening in his schedule. He arrived on time and was thorough with his estimate, even giving me additional information on some things I hadn't noticed or realized would become a problem in the future. He provided repair options for those items as well. He was able to get the final project scheduled reasonably quickly, and they had pretty manageable financing options that fit my budget also. Ivan and Issac were assigned to the actual repairs. There were no deviations from what their work plan was and what I had requested. They worked quickly and finished in about two hours, completing repairs to a small section of sidewalk in front of the house and to the concrete patio at the back of the house. Overall very painless process with very professional individuals. 10/10 would recommend at this point."

"This is the best plumbing company I’ve ever experienced. Quick response time, from diagnosing the problem to scheduling the date to fix the problem. The plumber was absolutely amazing, he was prompt, friendly, and he got the job done efficiently. The total cost of the project seemed very reasonable. I will use this company again in the future and highly recommend."

"Under no circumstances would I recommend John Henry’s. The fact that they have such glowing reviews makes me genuinely question whether they’re legitimate or incentivized internally, because my experience was the complete opposite. Nearly three weeks ago, I scheduled a duct cleaning and annual HVAC maintenance. On a Saturday, I received a call informing me they were “too busy” to keep my Monday appointment and wanted to push me out another two weeks. I told them that was unacceptable due to the heavy construction in my home and that I would need to look elsewhere. Suddenly, they were able to fit me in on Tuesday and offered a $50 credit. Tuesday arrives, and the problems start immediately. Two technicians showed up and left black marks on about 15 of my stairs. They initially denied it but eventually wiped them down with a cloth and water. Later, I discovered they somehow got paint inside one of my electrical outlets from dragging their cord across it. I spoke with the manager, who showed no concern or accountability for the damage. I was also informed—after they arrived—that they couldn’t complete my annual maintenance because neither technician was mechanically trained. So once again, I had to reschedule, and someone else came out the next day. The technician on Wednesday was by far the worst part of this entire experience. He was rude, dismissive, and clearly more focused on selling memberships than actually providing service. When I mentioned the $50 credit I had been promised, he looked at me like I was making it up. As he tried to upsell me on their membership, I asked if they could credit the duct cleaning since it’s included in that plan. Despite me telling him they had cleaned my ducts less than 24 hours earlier, he called the office claiming it happened the prior week. While on the phone, I could hear him questioning whether I even deserved the $50 credit I had been explicitly promised. When I asked if the 15% part discount (which is included with the membership I would be paying for monthly over a two-year lock-in) would apply, he acted as if I was asking for something unreasonable and told me I was “getting too many discounts.” None of these were random discounts—they were things they advertised. At this point his behavior confirmed my suspicion that this company prioritizes sales tactics and profit over honesty or customer service. I declined the membership. Once he finalized the bill, it was more than $150 higher than the quote I received the day before. Since then, I’ve called the office three separate times asking for a simple cost breakdown: the technician’s cleaning charges and the UV bulb replacement. The manager still cannot provide this and continues speaking in circles without answering my direct question. Bottom line: Do not hire this company under any circumstances. There are many HVAC, electrical, and plumbing companies that value their customers, communicate honestly, and provide professional service. John Henry’s is not one of them."

"They were prompt and professional. I would use them again."

"I needed to replace my home's original deck. A friend recommended Jim Pull with Premier Exteriors, so I had Jim out for a consultation and estimate. I'll say right away that Jim has a kind and gentle personality, and he struck me as being very honest. Once we settled on a design, Jim sent me a quote with digital drawings and a fair price. Once we gave the go-ahead, Jim took it from there. They kept me updated as to the status of the city permits, as Omaha was backlogged. The crew performed their work in a timely and professional fashion. They were very respectful, personable, dedicated, and their workmanship is top notch, as is the quality of the materials. I am very pleased with my larger, beautiful, and SOLID new deck! I'm also extremely pleased with Jim and the crew at Premier Exteriors! I would definitely hire them again for future projects. I couldn't be more pleased or impressed with this company."