Get matched with top sump pump repair or replacers in South Orange, NJ

"Excellent communication and very accommodating. They squeezed me in on the same day that I called for a sump pump replacement and they even had a brand new top quality pump on them to install right away. Best of all, the cost was reasonable."

"I had a request of changing a rigid water line to the toilet to a flexible water line and Domingo came on time (almost early, even!), assessed what needed to be done, came back with his tools, and was done in not even 15 minutes! No leaks, kind, and professional, would 100% have in my home again for another repair."

"Hi, I am an old customer of Select Basement for many years. This is my incredibly happy and satisfied review on the service call by Kenny M. First the backstory. The alarm went off on my battery backup on Wednesday early evening I called Select several times and no one got back to me. I just wanted to know if this was a serious problem. Considering all the rain we were having that week. This was unusual for Select not to return my call in a timely manner from the great service I had received from Select Basement for many years. I explained to the customer service representatives who took my calls who were very professional and tried to help but to no avail no one called me to answer my question. I received a called back Friday morning to set up an appointment for Monday to look at the alarm on the battery backup to the sump pump. I inquired if our annual maintenance check could be performed at the same time and was told yes. Monday morning Kenny called to say “He was on his way”. My appointment was at 8, he arrived 7:45. This was great because I had a 9:00 virtual business meeting. I explained my frustration with Select Basement and merging with Groundworks. Kenny took the time to explain the system changes and how things work now with Groundworks. Kenny proceeded to look at the battery and said it is working properly now. He asked how long we have had it. I said several years he recommend changing the battery, which he did. Kenny also performed the maintenance of flushing the French drain system to make sure that is still working fine. He took several pictures along the way to validate what he was doing. He addressed the dehumidifier that we have, he adjusted it so it would drain into the nearest little french drain hole. Kenny did a great job. He was careful to address all the issues that he thought needed to be addressed. Kenny was very professional and respectful technician leaving no mess behind. Our water has a lot of iron ore, Kenny cleaned the ore around the pump and also offered a recommendation on how to reduce the ore around the pump. He also explained the difference in the service pricing for the warranty offered. I appreciated Kenny taking the time to explain everything that Groundworks now offers to their customers. I know Select Basement and Groundworks merged only a few months back. However, the most important thing is customer service. If I called on Wednesday night thinking I am having an emergency, I should not have to wait for my call to be returned on Friday morning. I text Jason from Select Basement late that evening since no one got back to me right away . Jason responded right away and put my fears to rest and suggested a few options for the alarm shut off that did not work. He said he would pass the issue to the one of the managers. There has to be better response to customer when several calls are made with not even a touch point call back. Thank God by basement was not flooded. Select would have lost a customer."

"Steve did a great job replacing part of my sewer line broken below the floor. He was very pleasant to deal with and gave me a firm price before starting. Veery friendly hard working man. Highly recommended."

"Very efficient job. They gave us a quick appointment time for a quote and were able to perform the repair job asap. Very professional. We will definitely use their service again in the future."

"I use them only because they cover my warranty. They give you an appointment for days after you call them you wait days for the part to fix it and to install it. They gave me an estimated time and the repairman shows up later Example: Twice my appointment time was scheduled for 12-4 pm and showed up at 7:00 pm or later . They have been unable to fix the air conditioning unit because of not having proper equipment for making. repair on the truck. The workers are courteous but I have found some operators in the call center rude and unhelpful . Upon warranty expiration I will not be using this company"

"I reached out to Vince after reading through numerous reviews of plumbers and am very happy I gave him a call. I had used another company to do a "service" on my oil boiler that had become very inefficient...$200 later with them telling me it was all fixed, nothing changed. I called Vince, described the symptoms, and he was able to fit me into his schedule the next day. Turns out I needed a new boiler and Vince was able to show me in 5 minutes why (VERY obvious), where as the previous guy had spent two hours accomplishing nothing and taking my money. I took this opportunity to convert to gas and Vince walked me through my options, provided two estimates within 24 hours based on different units, and was able to start work in 2 days. He was clear, great at communicating and responding to questions, and priced very fair. No one wants to hear the fun news of a boiler replacement, but I am glad I got in touch with Vince before I got stuck with no heat in the middle of winter. Vince gave me great advice on how to maintain the new unit, best practices, and things to check up on regularly. He took my calls a week after he was done when I had some follow-up questions for him and backs his work-up for a year after the new install. Overall A+."

"The team did an excellent job installing the sump pump they were very neat and clean they put tarps down all over excellent job"

"I called Pipe Works because the 2nd-floor unit was leaking water from the attic through the ceiling. Pipe Works put in a new unit 4 years ago for the 1st floor completing a fantastic job with no issues so I called them to help with my 2nd floor problem. A representative, "John Sorrentino," came out the same day, and explained we needed to replace the 32-year-old unit, which is what we thought. He explained how we could finance the charges which we needed to do. We also were ready to tell him how our 32-year unit never worked properly cooling or heating the 2nd floor. Before even mentioning this to Mr Sorrentino he already knew the old unit did not have the proper ventilation system and therefore we were probably having issues with the HVAC not cooling and heating the floor efficiently. He was right! We are very satisfied customers with our 1st and 2nd floor units. Their knowledge, expertise, willingness to help the customer and overall service is outstanding. Our experience with Pipe Works has only been awesome. Their quick response, knowledge, clear explanation of work to be completed, explaining charges, caring for required permits, and assistance financing the job. I would not call any other company to handle our HVAC needs."

"Cane in time, detected the problem, made a timely repair, satisfied"