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"I called them for a liner change on a 2 year old pool. They drained it 20-25ft uphill. 5000 gallons of water ran straight into my pool, collapsing the wall. I spoke with Bobby, one of the owners. He said that these things happen when you partially bury pools, even though when I asked if it being partially buried would be a problem he said no, â pools are what we doâ . None of the other sides collapsed from the weight of being buried, just the side with the river flowing into it. They put it back up and itâ s a crumpled wall thatâ s far from flush with the uprights. I do not feel like the pool is safe for my kids since the wall is bulging at the bottom and caving in at the middle. They all seem like pleasant people, I just wish they would own up to mistakes made."

"Michael at Performance automatic pool covers was super reliable and did a great job explaining all aspects of pool cover install and build. He was quick to reply to questions and was extremely professional with all aspects of the service and install. Michael has even helped us a few times figure out the details of ownership. Would highly recommend Michael and Performance Automatic Pool Covers!"

"Outstanding job! Thanks guys"

"There was excellent communication, along with extensive discussion up front with the site manager on very fine details balancing material availability, cost, and complexity. This allowed the project to move smoothly without any hiccups or delays. Very professional."

"NOT GOOD. NO RESPONES"

"VIP pool care is very responsive Professional and they do great work. The pool looks fantastic once they’ve serviced it. I would recommend them to anybody with a pool or hot tub."

"This company was "Pool Sanctuaries" until a year or so ago. Changed name due to their BBB "F" rating? See the Pool Sanctuaries BBB reviews/complaints. We hired this "company" to construct a new in-ground pool back in Sep 2022. I say "company" because it's not a company, just one guy with a cell phone. Sub-contracts everything to whomever, with no resolve for issues except delays until he quits/moves on. He even substituted cheaper equipment from what was contracted, to the sum of thousands of dollars, or just ignores the contract and doesn't provide equipment in the contract. We tried mediation thru Bexar County, he would not cooperate/respond. We took him to court, took about 2 years, but were recently awarded over $300k for damages, lawyer fees, etc. For a pool that we paid just over $104k for, estimates are over $171k just to fix his construction/equipment nightmare. His "defense" was to ignore all attempts to serve him legal documents, costing us more, and he did not even show up in court! If he was insured, would think he would file a claim and attempt to settle, but he has done nothing. Now we begin the process to collect. More lawyers, etc, BUT - we will shout from the rooftops - this company is a scam. He provides an appearance of contracted services, but is all about obtaining money then ignoring all attempts to get "warranty" services, etc. There are no "warranties", he won't provide info for registering equipment, he will substitute equipment or simply not provide it, thus breaching contracts, etc. I'm betting we won't be able to collect a dime from this guy, or his wife (who was listed as the "owner" of Pool Sanctuaries), but we will continue this endeavor until resolved. This company has no BBB profile, probably so there are no complaints filed, but you can still see the old info for "Pool Sanctuaries" which is the same guy, different company name. DO NOT HIRE HIM! Do not listen to his lies, and if you already hired him, start filming/taking pictures, go thru your contract in detail, and when he starts doing the work himself, he's out of money and begging you to fire him so he can disappear!!! Could write a book about this guy and what he's put us thru, but will end with, again, DO NOT HIRE!!!"

"The project turned out better than expected! From start to finish, communications were clear and the job was completed in just a few days. These guys are hard workers and knowledgeable in many areas. Andrew is business-minded and quick to provide reasonable estimates and make changes according to my needs. This was the second time I used Diverse Trades for a project. Previously, they did tree trimming, stump removal, repaired outdoor wooden stairway, replaced light fixtures and window damaged by the tornado. I have been pleased with the work done and highly recommend this company! It was a refreshing change to work with reliable, competent and a nice group of guys!"