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"Initial rep was great and informative. Felt comfortable with initial sale. Hardly had any contact from customer service except for the payments. There were several delays that we were not informed about unless we called to ask. Took 7 months before they showed up to begin project. Only 1 person was sent to build steps. Took a week. Hard worked, hardly took a break. Had to call again to see when they would come to pour patio. Never knew when they were coming, they just showed up. Hardly spoke with the homeowners. Inspection paperwork was just left on porch. Additional paperwork that is "required by the County" had to be completed by homeowner and taken to Court house to be notarized and filed and also provide a copy back to Long Fence. Time sensitive materials which added to homeowners to-do list. Gave this contract to LF on the surface of their history and appearance of a 'good local company' but should have stayed with original contactors in VA. Puddle of water forms when it rains"

"Excellent service quick response - found the problem and another part that was near needing replacement to prevent a second issue. Highly recommend!!!"

"The technician was able to diagnose the problem which had been identified by Washington gas when we had a gas leak. He charged $199 to clean the unit and diagnose the leak. The gas had previously been shut off by the gas company. Two weeks later the owner returned with a necessary part (though as it turned out, that part was not the problem) and fully repaired the fireplace. The work was very well done, I appreciated the time and knowledge that were applied to our repair. My only complaint is that the original technician was not clear about when he would arrive (he works only in the afternoon but I has stayed around all morning waiting for him) and it took ten days for them to get back to me with the part for the repair. So timeliness is not their strong suit, but technically they do a great job."

"They came pormptly to view the project and provided a prompt excellent value bid. The communication and scheduling were right on and took into account some of my timing issues. The entire team came the week prior to the start date to discuss any issues that may arise to avoid delays. They answered all my questions. They communicated and were very cognizant for placing their materials They have worked diligently every day from early morning to late evening with an incredible work force who do a great job and are very conscientious and respectful End of each day they clean up and replace their equipment out of the way They completed the job on time in spite of the weather. Their entire team were personable, professional, respectful and diligent and obviously proud of their work. We are overwhelmingly satisfied and would recommend them especially for this type of roof without any reservation. This was a very challenging project-large roof-alot of demo work and prep work-steep and complicated roof. Cudos to the entire company. Thanks M & J"

"Excellent work on shutters, and front door. I’m definitely looking forward to future business with Lee!"