Get matched with top natural slate roofing installers and replacers in Spring Hill, KS

"They did a wonderful job replacing my roof. They were quick and professional."

"Excellent. Scheduled as soon as weather permitted after phoning in request. Workers let us know they were here and working, cleaned up grounds and deck after they were finished, gutters look great. 3rd or 4th year using JOCO."

"Remmy contacted me quickly and came out the next day to check out my roof. Over the phone I told him I had a newborn so he was nice and called when he was outside instead of ringing the doorbell in case my son was sleeping. For the inspection he showed me pictures of what was wrong and what they would do to fix it. Remmy and his crew came out and fixed the problem quickly as well as making sure there was no other problems. They will always be my first to come to if I have roofing problems."

"Rapid Roofing was great in follow up. I have great respect for their follow up and the way they conduct their business. I thank them."

"Leak was fixed. They had a minimum charge, so they inspected and sealed other areas of the roof and repaired all the flashing."

"My salesman, Phil Brenner, is a godsend. He coordinated three projects that I needed to have done to my home: roofing, new gutters and painting the outside of my home. He coordinated the projects and came by regularly to see that the jobs were being done. Additionally, a representative of Roofing Force called me regularly to make sure I was happy with job thus far. The crews were professionals. Carlos, the painting supervisor, even climbed onto a steep faux slate roof after dark to paint a cupola! Impressive!"

"They we awesome! They tore off the old roof, repaired the issues and put a new roof on in one day. They cleaned up before they left my property. I would highly recommend them and would hire them again."

"There are things we didn't like. We wouldn't use them again. In a way, I just didn't think they were that ethical. I would say the roofing job they did was fine. One example is, we had three different prices, they changed their price on us three time. Finally, I sat down and I figured out what they did and everything, I sent them their list of what they did and I said, I'd raise the regional price. I really thought that they didn't say enough the first time around then they raised it too much and when I went step by step over the things they did and the figures, to me, it didn't add up. I think they were charging for things they didn't do. I finally adjusted it ad said, this is what I\ll pay and they agreed to it. There's just something about them. I just didn't have a good feeling with them."

"Joe was great to work with.  He didn't pressure and didn't try to over sell.  Joe had some very good ideas on the design and color.  He has a great crew and the house looks wonderful.  I got four estimates and Joe's was by far the lowest.  Family members liked the job they did so much they called to have Custom Windows and Siding do some work for them.
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"In mid-May, I had a salesperson come to my home to get a quote on the repair of siding around different parts of my home, as well as a couple windows to be replaced. This went fine and was quoted a certain amount with 1) the understanding that I would be told if they found more bad siding to let me know and 2) to use my paint so it would match. I paid my 10% and was
told it would be about 6 weeks before they would get to my home.  I purchased about $100 dollars of the exact paint color for the workers once the time came.
I had contacted the company in June to let them know that we would be out for about 2 weeks in July on vacation and told them the date ranges. A week before we left on vacation, I contacted them again to let them know and was told they would let the job supervisor know.
The day I left for vacation, I was notified that they were at my home and ready to begin work. I told them that this wouldn?t be possible until I returned.
Forward to mid-August. Again I had workers show up unannounced at our home to begin work. I was fine with it, but would have
preferred an alert a few days prior.
Monday, the first day of work, the workers fixed the siding on one part of the home.
Day two, it rained and no one had shown up at all.
Day three, old windows pulled and replaced, more siding repaired/replaced. In the evening of day three, I noticed soft siding on the one side that should have been replaced. Additionally, I had some trim inside my home broken during the replacement of the old windows. I left a message with company with my concerns.
On day four, a supervisor came by my home in the evening, looked at the windows (which were very loose on the inside), the trim, and the siding. He said the trim and windows would be fixed and threw out a price for the additional siding. I was more than happy to have the additional siding fixed and was fine with the quoted cost. I was told people would be at my home
Friday and Saturday to get the job finished.
On day five, a single worker had shown up to replace the soft panels on the side of my home and dress the front windows.  After he left, I noticed the window trim outside looked terrible, dented and stained.
Day six, Saturday, no one had shown in the morning. I received a call from another person later that morning. He told me he would be coming by to check out the windows later in the afternoon. He did show at the scheduled time, checked out the windows and looked dissatisfied with the work that was done. He adjusted the windows and they were finally working like they
should. They seem to be great windows. He looked at the trim outside around the windows and said it didn?t look good and was going to have someone fix it the next week.
On Monday, day seven, the painters had shown up at my home around 2:30. They caulked, painted, and fixed the trim around the windows. I noticed later that evening that the paint I provided them was not used at all. They had taken a chip of my old paint and had it matched. They proceeded to paint with that color. It was slightly off and very noticeable. I told them in a phone call that evening that it was the wrong paint, even though my wife had pointed out the paint to the painters when they arrived. Instead of going by what the contract had stated and what they had been told two times verbally, they still painted it incorrectly. They promised to paint it again but use my paint.
On Tuesday, day eight, they had painted the outside with the correct paint and fixed the trim in my home. At this point, I was told someone would show on Wednesday around 5:30 to collect, which I was fine with.
No one came by on Wednesday at all.
On Thursday, I was finally contacted. I paid the gentleman that arrived at my home and let him know what I ran into during this job. It was primarily communication that was my biggest issue. No one seemed to know what others were doing and some of the worker skills weren?t as good as what I would have expected.  He discounted my total a bit and was on his way. He didn?t disagree with me but it seemed like he may be going through this type of scenario more often than he wanted to.
A couple days later, I went to paint a big on one of the rooms where trim was replaced. The trim was not installed as well as I would have expected and had a few broken parts that I wouldn?t have caught had I not been on a ladder. I repaired them myself and proceeded with the painting.
Overall, I don?t think I could go with this company again based upon my experience. It?s a bit stressful when something that could have taken 3 to 3 ½ days is extended to a little more than a week. I think this company has good intentions, but the project management is the biggest weakness. The communication between the salesman, the company, the supervisors,
the workers, and the customer is a mess. I felt like I had to manage this project myself, and it?s sad to have to
locate the issues and point them out when a good job foreman/supervisor could show up and make certain the job is being done right.  
My recommendation to this company is to improve communication, supervise the workers, inspect the job, and find a better skilled person to install the windows than the guy that did mine.
 


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