Get matched with top vinyl liner for swimming pool replacement pros in Stonington, CT

Welcome to Barefoot Pools LLC. Though I started my own company last year, I have over 30 years of experience in the swimming pool industry, and have assembled a team of experts dedicated to providing you with exceptional customer service, quality products at fair prices & timely, professional installation. Whether you are in the market for a new pool, replacement liner or equipment upgrades, we’ve got you covered.

Best Pool Liners is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interested, and make their concerns the basis of our business. 5 years of experience

"First, the liner is really beautiful and seems to be very well-made. Second, they did (eventually) make it right. But, we really lost most of our possibly last summer with the pool. We signed contract for a new liner on 5/31/19. We were not in a rush - did not need it by July 4th, but salesman put to install by July 4 if possible. Good price - within our budget. Install was done on June 28 - and we paid entire balance at that time (as required). NOW - they have your money. A few days later, when the pool was full, the liner was pulling away from the pool wall all along one side. This was the original reason I replaced the liner, FYI. I called and spoke with customer service who reassured me that this happens, it is not uncommon, I do not need to empty the pool and that someone would be coming within a day or two to perform a **re-snap** I was told someone would be coming on Friday July 5, then Sunday July 7 - and no one came. Someone finally came July 9th (with no courtesy **we are not going to make it** calls in between mind you). Upon examining the problem, that person, who was not the same person who installed the liner originally, pronounced that the liner was probably the incorrect liner for my pool and also the installer had not done a proper job. I was told the pool will need to be emptied more than halfway for this to be fixed but **I am busy this whole week so cannot get to it until maybe next week** I was told that the original installer should be held accountable and have to come to fix it. Oh, and by the way, this person actually had the nerve to tell me **but do not tell them I told you all this** Of course, I told him **it is the FIRST thing I am telling them, and I am dialing them now** This person then left me without resolving a single thing. From there, I played phone tag with customer service woman (who honestly tried her best), spoke with the Operations manager who said we would get a new liner, and finally got to a VP, who told me that my new liner was in and that when we were ready, after the season was over, they would install it. Again, we were told it was safe to swim; but really, it is not like I would invite family or friends to swim when I felt like we all had to be **careful**. I was told to reach out when we were ready to close, and they would schedule the installation. So I did (reach out) and what do you think? I was told the liner would take 3-4 weeks to be made. After the VP had told me it was already in-house. No surprise there honestly. So, eventually the liner was in, and we scheduled the day for the installation (by the person who originally installed the last liner - I know - I like to live life on the edge - and guess what? He did not show up the day he said he would. This, after my husband spent the entire week slowly emptying the pool to be ready for the installation. So, finally, the liner was installed, and we closed the pool. I told the VP I was waiting to submit a review. So here it is. I honestly do not know if the liner is the right one - the pool is closed, but in the Spring I am praying I do not need to deal with these folks again. I think I would rather take the pool down. In summary, OK customer service (she tried and was, initially, quite responsive); LOUSY service; GOOD value for the liner, which is beautiful."

"He worked hard to do the job successfully - installed a new filter and cleaned the pool - the pool is finally sparkling clean and the system is working. We were very pleased with his work. Enjoyed the pool for the first time this summer."

"My experience with C Stromberg Services has been excellent! I couldn’t have asked for better service! Chris did a great job of replacing damaged moulding and doorways inside my home. He was meticulous in his work and the finished product is beautiful! Chris and Tasha also did gutter cleaning, debris removal and yard cleaning for me. They are very hard workers, true professionals and very conscientious about their work. They were very dependable throughout the entire project always letting me know when they would be there and keeping me updated if they needed to rearrange their schedule. Both Chris and Tasha are very pleasant and it has been a joy to have them around my home. I highly recommend C Stromberg Services for any projects you may have."

"SW pool & Spa, Shirl Rollins came out checked the equip. picked up the part and replaced it. She did a great job, would refer her to anyone that owns a pool."

"Wonderful experience working with Ray and his staff. Very professional and knowledgeable, assisting in the planning and creation of a beautiful retaining wall of natural stone and a stamped concrete pool apron. Our inground pool is now a show piece. Ray was always available, answering our phone calls promptly, and patient with any of our questions or concerns."

"We haven't had any problem with them. We had to have our dishwasher replaced and we paid the $100 deductible and they replaced the washer immediately."

Hanover Services is a premiere full service contractor that operates out of Baltic, CT. We pride ourselves on high quality work and precise attention to details. We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We have many years of experience to give you confidence that we are your number one choice for your next home project. You will find us to be competitively priced with close attention to the details. We look forward to building a lasting relationship and guarantee your satisfaction! Call today!\n