Get matched with top tankless water heater repair pros in Stow, MA

"Great price and knew the best sump pumps on the market"

"No invoice transparency at Sila Heating, Cooling, Plumbing, and Electrical. I had an appointment on February 16, 2026, to troubleshoot a no-heat issue on the second floor of my home. I was told the repair would be $1,500. Although hesitant, I agreed to proceed because I needed heat. The repair was completed, I paid $1,524.90, and the technician left. I later realized I had not been provided with an invoice, so I called the company directly at 781 438 4114. The person who answered the phone emailed me an invoice. The invoice listed an HVAC diagnostic fee of $69.00, followed by ?HYD 170,? with no price or itemized breakdown provided. I understand that professional services and parts can incur significant costs, it is unreasonable that the part alone could account for the entire charge without any supporting documentation. I respectfully requested a detailed breakdown of the invoice through multiple phone calls and emails; however, the responses I received were dismissive and failed "

"Did a good job. Some confusion on the price they charged me though as it was over a call"

"They were great to work and explained everything well. "

"The work was done correctly and promptly, but quite expensive. On the plus side, he presented all the options and didn't really try to upsell. Just the facts."

"work done well and thoroughly"

"Great service. Nice guys!!"

"Top notch vikki had her guys here asap to check my old a/c unit out when the tech said it was gone that Monday the appraiser came out 2 days after that had quote and a week after that install in 1 day . Guys where awesome new what they where doing had it done in no time... highly recommend for any a/c our heating issues awesome people..thank you advance especially vikki she was awesome. "

"They do the job quickly and efficiently, but there is some minor issue, but everything is good."

"These guys are a horrible private equity roll up... go by 3 different names to disperse the terrible customer reviews. They promised to be out first thing in the morning after we had a full day without heat (and three small children in the home). One hour into the eta window I got calls from two different dispatchers who clearly are not in a centralized location, telling me the roads are not clear. The roads are clear. These guys suck. Do not engage with them. "