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"Andy did an awesome job!"

"From the moment I scheduled the appointment, CJW went above and beyond. The team arrived right on time, fully equipped, and with a level of professionalism that instantly put me at ease. They took the time to explain the cleaning process, answered all my questions with patience, and shared helpful tips on maintaining our fireplace safely and efficiently. What truly impressed me was their attention to detail—not a speck of soot left behind! Our fireplace looks brand new and works like a charm. You can tell they genuinely care about the safety and satisfaction of their customers. If you're looking for dependable, thorough, and friendly chimney service, this is the team to call."

"The deck on the house we purchased had gone for decades without maintenance. About half of the boards needed replacement. It also was in serious need of stain, which had not been applied in years. The project was done in less than 2 weeks, which took long hours and showing up on the weekend and in some hot/stormy weather. All the issues that came up during the process were resolved. Now we can feel safe using our deck this summer."

"Very thorough initial assessment by the owner made sure we were prepared as well as the house prior to services performed. This insured the best quality service was provided, very flexible on timing, knowledgeable about services and what we should expect. Made the process very predictable, especially for our busy schedules. Quality service wins every time would hire again thank you."

"Quick, efficient, provided a pleasant experience."

"I reached out on Wednesday to book standard cleaning service for Friday, April 25 at 9am. I spoke with someone on Thursday morning to confirm. I was told that I would get an email confirmation with the booking info and paperwork. Not long after booking, I contacted them back to change the time to 2pm on Friday, April 25 and let them know that I had not received the email confirmation from the first time I called. I spoke with Mark. He confirmed my email again and said it would be on the way. He also confirmed that my appointment had been changed to 2pm. I called back twice regarding not receiving the email and confirmed my appointment time since I had not received anything. On Friday, April 25 in the morning, I still had not received anything and called again. I spoke with Nicole. The AI system and Nicole stated that my appointment was listed as 1pm. After a high level of frustration at this point I explained to her the entire situation and confirmed 2pm once again. My email address was still incorrect and she stated that she would change it and confirm my appointment for 2pm that day. I finally received the paperwork around 11am and signed it. At 2:15pm on Friday, April 25 I called back as I had not heard from anyone or seen anyone at my home for the service. I was told by Nicole that the person assigned was not available at 2pm. My question, why didn't anyone call me earlier to tell me so. Why was it 2:15pm and no one had called me to tell me that my work would not be done? Why was I booked on Thursday for 2pm if no one was available? The level of service at this company is deplorable!! They rely on AI and even the representatives in the office can't get a simple scheduling task completed. I wasted an entire day as I could have booked someone else that was actually available. A manager called me back (I don't remember his name) and asked if someone could come at 4pm or the next day. He said he would SEE if someone could come at that time, which means he was not sure if he would have anyone. After all of this I don't have any trust in the company that they would do the job that I needed them to do. I canceled immediately!!!!"

"Matt repaired our badly spalling chimney in 2021, including new chimney caps. This year we noticed one of the caps was broken and crumbling. We contacted Matt and he came out and replaced free of charge! Excellent work and customer service. Highly recommend."