Get matched with top plumbing installers for a remodel or addition in Thomasboro, IL

"Kelly Chapman is the owner. I asked them about an issue with the sump pump and they took a lot of information to fix it and they never came back. "

"Arron, the company owner came out to inspect a faulty Moen faucet. He advised us on choosing a new Delta fixture and installed it. He is polite, prompt and responsive. I use him for all my plumbing needs. <br />"

"<p>Excellent, the technician was able to repair the damaged line and restore my water pressure without delay.    </p> <br />"

"John's (the owner of Pristine Inspections) verbal and written information prior to the inspection were thorough. John arrived on time the day of the inspection, gave an overview of the process and asked if I have a list of questions or concerns for him to address. The complete inspection and verbal overview were finished in approximately five hours. The next business day I received John's written report and photographs of the property."

"Overall, the entire project turned out great. The price was great and I would highly recommend them to others."

"Our issue wasn’t urgent, but he came over within the next day to take a look at it. He was very responsive, as it’s hard to get a plumber to call you back. He also answered a question we had in if there was enough space to have a deeper sink put in."

"Mattex was extremely professional. From the moment I contacted them for an estimate to the final completion of the work, everyone I worked with was great. Sales Coordinator Tara was always very pleasant and eager to help when I called and made sure that everything was properly scheduled. Comfort Consultant Rich couldn't have been more thorough in evaluating my heating and cooling needs and answering all of my questions. Rich met with me when it was convenient for me, even if it was after regular business hours. He was also very quick to respond to emails, which was very appreciated. He took all of the necessary measurements and stats for my house so that the furnace and ac were properly sized. There wasn't any guessing, he used the proper standards for estimating my heating and cooling needs. I really felt like Rich was knowledgeable and careful to listen to my needs. Kyle, the Service Manager, evaluated my house from the plumbing side and thoroughly explained my options for a new water heater and some safety minded upgrades to the gas lines. He was also very pleasant and eager to answer my questions. <br> <br>They scheduled a date to get the water heater, furnace, and air conditioner replaced in the same day so that I did not have to take additional time off of work. On installation day, they were prompt and very careful to keep my house clean during the installation. Jared was the professional who installed the furnace and oversaw the whole operation that day. Jeremy installed the water heater and did a very clean and thorough job, and Seth installed the air conditioner and did a good deal of the work with the new required vents that a high efficiency furnace required as compared to my older, inefficient one. Seth went out of his way to help repair the broken track on the doors to my mechanical room at the end of the day and was professional and a hard worker. <br> <br>I can't really say enough kind things about Jared and his high level of professionalism. He always stopped what he was doing to answer any questions that I had about the installation. When he discovered that the furnace had been damaged prior to arriving at my house, he quickly and seamlessly found me a new one within a remarkably short time period. The entire team worked around this delay so that everything went as close to the original schedule as possible. Jared even tracked down additional furnace filters for me at my request and had them to me at the end of the day. <br> <br>The team stayed as long as needed to make sure that the job was completed in one day. Jared walked me through all of the features and necessary information on my water heater, furnace, and air conditioner. He explained the fairly complicated thermostat in a way that was easy to understand and programmed it so that I would get reminders about changing the furnace filter in the most efficient (and cost effective for me) manner. I mentioned that I might want to have the flue pipe that vents the hot water heater replaced as the home inspection conducted months earlier had identified some corrosion issues. Seth went back into the attic and took pictures of the corrosion so that it could be documented for the future repair. <br> <br>The next week, I scheduled the replacement of the flue pipe and was pleased to find that Jared would be replacing it since he was already familiar with my system. As before, I was extremely happy with his level of professionalism and pleasantness. He took care when replacing the flue pipe and cap, knowing that I was anxious about any water leaking in. He answered additional questions about the air conditioner that I had and completed the work very competently. <br> <br>Overall, I am highly satisfied wit the work completed by Mattex. I still cannot believe how nice my equipment looks because they didn't cut any corners and did the work professionally. I am confident that I will be working with Mattex again in the future for the maintenance of my equipment and for other heating/cooling and plumbing needs. I am sure that I will be asking for Rich personally if I need any other estimates and I guarantee that I will be asking that Jared do my future heating/cooling/plumbing work. They are just that good. <br>"

"We woke up to water on the floor and coming through the wall .  Then a secondary, unrelated problem was noted, our sump pump wasn't working.  A trusted resource recommended Trav's Plumbing; I called and  they arrived within an hour.  He was great!  assessed the problem, checked further to make sure there wasn't a more extensive problem.  He replaced the faulty piping and then replaced my sump pump. He was quick, efficient, knowledgable  and charged a fair price.  I highly recommend him!"

"It went very well. After a bit of a wait, I received a very comprehensive report of 88 specific items as well as bacteria, fungi and particles. Each Item detected over the EPA drinking water limits had an explanation sheet. Also provided was a contact person at the company to address any questions you had about the report findings. I thought the service was well worth the $300 just for the peace of mind. I intend to use the company on an annual basis going forward."

"A and R employs the best plumbers and technicians in town. They are always punctual. They always do an excellent job they are experts."