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"Very Good Customer Service"

"Jerry was friendly, efficient, straight-talking, and didn't try to upsell us. We didn't need (or want) a lot of design input and had a strong sense for the types of tile and fixtures we wanted. Many of the other contractors who came to give quotes pushed design services or strongly encouraged us to purchase low-quality tile/fixtures through their suppliers, but this wasn't the case with S & J. Elias was fantastic--he helped confirm our tiles and fixtures were appropriate before we finalized our purchases, and we appreciated his attention to detail throughout the process."

"I’ve used Len the Plumber in the past, but after today, I will never be using their services again. I called to follow up on a recent (and expensive) drain repair - work that my family stretched our budget to afford. The plumber who came out was great: professional, kind, and respectful. But unfortunately, the drain is still not fully cleared. When I called customer service to ask if there was any warranty or guarantee on the repair, I was met with nothing but attitude. I wasn’t rude, I simply asked a question. Rather than receiving a straightforward answer, I was spoken to in a condescending and dismissive tone, as if I didn’t have the right to inquire about a service I paid a significant amount for. If the answer is “no, there’s no warranty,” then just say that. I would’ve scheduled another appointment and paid for the additional work. But I refuse to support a business that treats its customers like that over the phone. I hung up and blocked the number. To whoever runs this company: please take customer service seriously. It’s hard enough to pay steep prices for plumbing work—being treated rudely on top of that is unacceptable. Hire people who are kind and respectful to your customers. You’ve lost my business."

"All work was completed in a professional manner from initial planning through all phases of construction. The job site was maintained as expected. AES worked with us on a few small changes we requested along the way as well. I felt very comfortable with all the craftsperson’s at work in our home. There was great communication with AES throughout the job. I would use their services in the future."

"Extremely well! I am very happy with the services provided."

"Very hardworking, great and trustworthy! Such good communication and loved having them"

"I have had a lot of remodeling done in my home and this was by far the best experience I have ever had. Experts on construction and design. Once they had an idea on the taste level, I didn’t have to monitor the project. I would highly recommend that you give them your much needed renovations. You won’t be disappointed!"

"Our family home has always been clean and functional but after thirty years it had become more a picture postcard from the 1980’s than the warm inviting image we had in our mind. It was obviously time to update. Unfortunately, after talking with numerous contractors, it seemed we would have to reduce our expectations or spend more than we had budgeted to afford remodeling our “dining room, living room, kitchen” (and eventually bathrooms too!) project. While pondering our next move a family friend told us they recently had Rohan remodel their kitchen/living space and it looked great and was, they thought, affordable. After seeing for ourselves the quality of workmanship, the improvements to ‘flow and functionality’ and the overall aesthetic appeal, we decided to give Rohan a call. Boy are we glad we did! Upon meeting Rohan for the first time we were shown the same optimism, knowledge through experience, flexibility of thought and dedication to quality that would continue straight through to the end of our multi-week project. His proposal/estimate covered all our wants and needs while fitting within our budget. The job was a total re-do and from floors to walls to counters to cabinets to plumbing to electrics and all were handled by Rohan and his team with time honed skill. The work was done in a timely fashion without ever leaving us wondering where people were or what they were going to be doing each step of the way. Every eventual ‘architectural surprise’ was met with candor, budgeted creativity and a hearty “no problem!” In the end our home was transformed ergonomically, aesthetically and affordably into a beautiful space where family and friends gather in happiness and in harmony with their surroundings. If you are considering remodeling your home we urge you to give Rohan a call. Boy will you be glad you did! "

"Dan arrived on time and promptly went to work. He inspected the all of plumbing system and identified some minor potential issues. The install was clean and quick. Dan left the work area spotless when finished. I would definitely hire TNT in the future"