Get matched with top concrete flatwork repair & resurface pros in Troy, MO

"Manny quoted the work exactly as we had asked. Didnâ t try to add anything else into the quote as others did. He answered his phone and returned texts quickly. Answer all questions."

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"We set up a time for them to come out and apply their coating. The technicians Jeremiah and Matt called when they were in route and gave an ETA. They arrived and we went over the project and they got started. The worked efficiently and completed the job in a timely manner. Would hire them again."

"With all the rain that STL had in the first half of 2019, our yard was in bad shape and a risk to washing away. They worked with us developing on the best solution for our budget and the results were exactly what they promised. The scoping process was excellent - line items were detailed and matched everything discussed during the walkthrough. Most importantly, the install crew were extremely professional and showed that they took pride in the work. They took their time to execute and communicated often to ensure the results matched expectations/needs. Finally, the crew took their time during the final handover to ensure we were satisfied and explained the process for addressing any future concerns or issues that may arise later. Overall, it was a very positive experience and the Landesign should be proud of their work, start to finish."

"Everything went well, they did everything they could to allow access to the back door when they were done each night and the same for the driveway access to the house."

"They did an excellent job . Now I want them to replace my patio after the great job they did on replacing my driveway.."

"Came on time to job,prepped area for job.replaced broken tile.Cleaned up area,and finished..."

"I called Rick, the president of A-Best Roofing, and requested an estimate. He told me he would try to get by over the weekend. On Monday evening, I got an estimate from another roofer who said they could do it in a day and after giving it a day's consideration, I was going to hire them for the job after work on Tuesday. However, when I got home, I found Rick's estimate stuck in my front door. It was considerably less than the first one and included a ridge vent, an item that wasn't included on the other. So I called Rick, and after some questions, I hired him for the job. He told me it would take 2 1/2 days but it was an easy choice given the difference in price. They started six days later and 2 1/2 days after that, the new roof was finished, the workers had cleaned up after themselves and my satellite dish did not need to be reaimed. The roof looks nice and I am satisfied. So I called Rick and I thought we had arranged to settle up at my house at 5 on Thursday, but 5:00 Thursday came and went and he had not shown. So I called later that evening and made other arrangements. Overall, I am pleased with the price and the outcome. I just think that for the money, it isn't unreasonable to expect to meet the man face to face at least once. That is my reason for the B in professionalism and responsiveness. For quality of workmanship and price, though, I would recommend A-Best Roofing without hesitation. <br />"

"The biggest problem we encountered with Helitech was their customer service/office staff. On the first day we were told the crew would arrive between 8 and 9 AM. We had to call when no one showed up. We were now told that they would not be able to get here until noon. We had specifically arranged our schedule so that we would be home in the AM. A simple phone call and we could have proceeded with our morning plans and been home at noon. They arrived at 2:30PM and left at 3:30PM. The job was done between 12/20 and 12/28/2017 and was completed in the amount of time as discussed. The piering was finished but the restoration of our property had to be put on hold until the weather improved. They still had to patch the concrete patio and put the dirt back in the 16 holes and grade/seed the ground. On 02/27/2018 we called the office to see if we could get on the schedule for the concrete and grading work. They said they would check and call us back. On 03/31/2018 we called again since we did not receive a call back. They wanted to know what still needed to be done. They couldn't find our records. We emailed the Incomplete Job Form to them. Concrete work was scheduled for a week later and was completed. Grading/Seeding still had to wait due to all the rain the region was experiencing. Called on 04/06/2018, 11 AM, to see if we could get the grading scheduled. No answer, left message, no return call. Called on 04/09/2018, 12:03 PM, spoke with Sommer. She will call us back tomorrow. 04/10/2018 3:12 PM Sommer called back to say they could not do the grading due to rain coming in the next couple of days. 04/16/2018 2:25 PM called to see if they could schedule us to do the grading. Left message, no return call. 04/17/2018 10:25 AM called again, spoke with Sommer. She said we would get a call back that day or the next. No return call. Called 04/20/2018 2:35 PM, Sommer said they would be out the next day to grade. They did arrive the next day to do the grading. However, the did not have a tamping tool to tamp down the area where the Air Conditioner was to be move back to. 04/23/2018 called to find out about getting the AC area tamped down. Received return call on 04/24/2018 and were told they would be out on 04/24/2018 to tamp down the ground for AC. Two guys showed up on that day and did a great job getting the ground ready for our AC to be put back in to place. 05/01/2018 When we were meeting with a contractor to discuss a new concrete patio we noticed that two bolts were left sticking out of the ground from the piers. We called Sommer right away and left a message as they would need to be cut down before they could do concrete work which we scheduled for 06/04/2018. On 05/02/2018 Sommer called back and said they would be out to take care of it. On 05/14/2018 we emailed Sommer to remind her that the bolts still needed to be cut down before our scheduled concrete work. 05/15/2018 Sommer emailed back to say she would be calling or emailing us this week with the expected day they would be out. 05/24/2018 emailed Sommer again since we never heard back. 05/29/2018 called Sommer since she never called or emailed again. We were told we were on the schedule for 06/01/2018. 06/01/2018 at 4:20 PM we call since no one had shown up yet. This was Friday afternoon and the concrete work was to begin that following Monday morning. Sommer was not in the office, spoke with Flo and we were told we were not on their schedule, that they could come out sometime next week. We explained that was not acceptable as the concrete work was to begin on Monday. Flo told me she would tell John and he would be in touch. 06/04/2018 Started calling their office at 7 AM. Finally, at 8:38 AM Sommer answered the phone. We were told someone would be out around 10 AM that morning. Someone did show up and cut the bolts. We are satisfied with the work performed. However, dealing with the office staff, mainly Sommer, was extremely frustrating and unpleasant. FYI: We were forced to select either yes or no on would we hire again. We are really undecided but that is not an option. We are selecting yes, however, depending on their office staff at the time, that could change to a no. We did not want to punish the company as a whole due to one bad actor."

"<p>They did a superb job for us. It went great. First they came out for a repair, then they gave us a recommendation and a bid. They called in advance and actually sent us pictures of who would be coming ahead of time so we knew who the crew was. When the guys showed up they were clean. Doing the foundation is messy work, but they were as clean as possible and did an excellent job. They told us the basic timeline of how long they would be there and how long the repair would take. They stuck to the timeline and told us what to expect from the repair. We knew before going into it what it was going to cost and what was involved. There were no surprises at all. We knew what to expect and they stuck to the plan. They did an overall great job of reassuring us how it would go and what their product offered.     </p>"