Get matched with top sump pump or interior foundation drains installers in Truckee, CA

"My main drain line to my home backed up and my toilets were overflowing! ð ³The technician â Brianâ showed up on time, and explained my problem to me in detail and even gave me some tips on how to prevent future problems. He snaked out my drains and checked some other minor issues Iâ ve been having. He cleaned up the mess and left my bathroom cleaner than before. Heâ s back next week to install a new Toilet for my master bathroom!"

"Posted my request on Saturday, received a call on Sunday, and had a tech on site Monday afternoon. He came knowledgeable and prepared for the job and, once he found a suitable replacement for the pump, had the system up and running in only a couple hours. He bolstered my self-esteem in pointing out the joiner that I couldn't get to budge was cemented in place by the installer. Reasonable price for replacement, as sumps are expensive, and he even rolled my hose back up after we used to prime the pump. Service oriented team!"

"I highly recommend Groundworks for foundation concerns. They were very prompt with returning my call and providing a free inspection. I had concerns for my 103 year old home, especially a section of the foundation. Their Inspector, Bob Bloom, arrived on time, was professional and experienced, took time to answer all my questions (thank you for not rushing), and provided me with useful feedback on my foundation and options for repair. Bob gave an honest assessment with no sales pressure. Although I decided to defer foundation work at this time, I will definitely use them in the future."

"I apologize for the length of this review, however, I wanted to include enough detail that I hope will help anyone in need of this service circumvent the issues that we encountered and had to find out the hard and expensive way. Unfortunately, we had to learn the hard way/go through a couple of not so professional or honest companies before we found these good ones. It took a bit of research and homework but was worth it in the end. I hope this information will be valuable to others who find themselves in this situation. Scott from Jackrabbit plumbing was excellent. A real professional; he/his truck was well equipped... he had every tool, piece of equipment he needed (unlike the first 2 plumbers we brought in who didn't even have a ladder or maybe didn't want to get it off their truck). And most importantly, as it says on the side of his truck... he was HONEST! Rate and travel charges were fair and reasonable. When he accidentally broke a piece on our washer, he said he would either turn over to his insurance or come back with the part and repair it... a real class act. We were referred to Jackrabbit by American Leak Detection Service from Stateline, NV, who also was excellent, btw. It was nice to have a more "scientific" approach to finding the leak, e.g. they used the inert gas helium to pressurize the system and a helium detector to hone in on the specific area with the problem vs. cutting open all of the walls and spraying with a soapy solution as had been used/recommended by the others who diagnosed/quoted the job. They found the leak within an hour of when they arrived. Fyi, Scott indicated that he also had a leak detector which used CO2, similar I imagine to American Leaks Helium detection which also may have been a viable alternative. Evidently, a professional plumber has this in his tool bag/has the capability to do smart detection as well. He did use CO2 via a tank he carried with him to pressurize the system, which probably aided him in confirming the leak as well. Again, he was well equipped and very professional. Unfortunately, we had two other not very professional (or honest) plumbing companies come in and used the "soapy water" "old school" approach using only compressed air to pressurize the system, opened our wall for no reason, tore apart our fireplace, and were no closer to finding the leak than when they started not to mention left a gaping hole in the wall, a huge mess in our living room, and were very expensive for basically achieving nothing. And, they wanted to open more walls and recommended cutting/capping pipe to find the leak; I'm sure this would most likely have been the most expensive approach which worked out well for them, not so well for us. We figured that there had to be a better way. Btw, I will be posting appropriate reviews of these Angie List A+ Certified/A rated providers (Ha! Very misleading and not reliable at all!) re: what I thought of their service and character; see Angie's list and/or Yelp for these reviews. Scott did use soapy water to confirm the leak, however, didn't have to track the leak that way or cut pipes to isolate the issue as he was informed as to where to look vs. the approach that recommended by our first 2 plumbers diagnosis. I still have to wonder why these other plumbers couldn't find the leak (it was a significant leak) with the soapy water as it evidently was easily identified by Scott when he used the soapy water (albeit, Scott did know where to look, however, he indicated it was very visible even with soap and water!?). It would appear they just wanted to spend as much time as possible just "looking" for the leak; might as well tear out a few walls while we're at it, right!? It's all billable!? We have a slab floor, so all of our pipes are in the attic with drops to each area requiring service, e.g. kitchen stove, dryer, etc. The leak was in the 90 directly above the dryer which should have been one of the first places it should have been found... fairly easily. Jackrabbit/Scott was then able to confirm the source of the leak; he came right in, confirmed the issue and fixed it promptly. There was minimal invasive wall cutting; he cut into the wall only for what was needed, had the right too to cut the wall, and did a clean cut which will be more easily repairable. Honest and professional. He even had his own ladder... imagine that! We will use Jackrabbit for all of our plumbing needs in the future."

"Professional, good communication and understood all my needs. Hired to install a tankless water heater along with fixing a couple faucets and installing new shower valve."

"Excellent Service from planning through Execution and installation to final fine tuning. The folks communicated well and explained every detail of the step. Got permit and inspection done. It was seamless. Thanks. R."

"Well, this isnt really about the company. They were fine and did their part satisfactorily. This is about one of their employees, a Mr Jim Costello. This man is old school fantastic. If you ever need Mr Rooter to come to your house, request this man, you will NOT be sorry. My background (retired now) has a lot of equipment or automotive mechanical experience in it. One thing that always bugged me was 'parts changers'. These type of people didn't know how to fix things or troubleshoot anything, they would just order a whole new this or that and on occasion get lucky and actually make something work Mr Costello is not like that. Not even close. I was having a rather unusual problem that nobody, not even the 'senior tech' could figure out. All he wanted to do was, you guessed it, order a whole new assembly. What Mr Costello, 'Jimmie', did is give me some good old school thinking and figuring and reasoned out the problem. Then, on a Friday evening, when most people would be trying to get home, he went back to the shop, searched for about an hour for the right part, and then came back ,That evening, to fix my heater. To me, an old school type, this meant a lot. For Jimmie, it wasn't about checking off boxes or punching a clock. To a man like Mr Costello, it is the job that matters, the 'git r done' attitude that is sadly lacking in so many people these days. It is too bad Mr Costello doesn't own his own business, he would get all my plumbing business from now on.
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"A technician from Hawthorne Plumbing came at the appointed time and did fabulous work! The shower drains perfectly now. Other vendors were quoting me in the $250-300 range, which seemed overpriced for about 20 minutes of work. Hawthorne had a "single drain special" for about $80, which was reasonable."

"Excellent!! Best water filtration system available!!"

"When trying to get a new water heater installed in my house, I was initially nervous about hiring. When the guys showed up to the job, they asked me thoroughly what I wanted out of their services. We talked about a few different options, the price for each option, and which would be the easiest to hardest. Any questions I had were answered thoroughly, and any nerves I had about the job were gone. Within a week of my decision, the guys were at my house and finishing the job. When it came to professionalism, knowledge, and general zealousness to do a great job is sufficient time, I wouldn't recommend anybody but F.B. plumbing."