Get matched with top fridge, freezer or ice maker repair or service pros in Trussville, AL

"It was it was good"

"I am a business owner who has multiple properties and in my career I have worked with many companies. PL2S has been the most professional company I have dealt with. Very professional, prompt, responsive, and knowledgeable. I will definitely be using for my next repair. "

"Mr. Appliance came to my home on May 6, 2025, to diagnose my washer. Larry, the technician, was professional and explained a $99 diagnostic fee would be waived if I proceeded with the repair. I paid a $300 deposit for the part. When the part failed to fix the issue on May 8, Larry advised buying a new washer instead. I was told $201 of my deposit would be refunded by check, but over two months later I?ve still received nothing. I?ve emailed, called, left messages, spoken with Derek (who assured me the refund was coming), and even reached out on social media?yet no response. This lack of follow-through and communication is unacceptable. I simply want the refund I was promised."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Our old unit had been giving us problems for the past four years. Jason and Kyle inspected the unit and suggested replacement due to a number of issues they found. The unit was difficult to get at as it was installed in our crawl space and took some time to remove the old unit. They did a great job as they replaced the old gas line which was too small and installed a new pressure regulator as we were experiencing a drop in water pressure if more than one faucet was open. Now have great water pressure and hotter constant water flow."

Award winning.

Family owned. Additional DBA - Sewell Service Company Heating & Air. Financing available.We do all types of residential and commercial heating / cooling services and also residential appliance repair.

"Was difficult to find the problem but Matt was patient and fixed the machine."

"Ralph and his crew were very efficient and punctual. His price estimates were fair and he managed cost and expenses very well. I would hire them again."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."