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"Last October, my sister, an elderly veteran living alone, contracted Genie Bath Systems to remodel her master and guest baths. She was diagnosed cancer and passed before the remodel was complete. Which, to be fair as we were not able to work with Genie while attending to my sister. The contract was expensive. Very expensive. The cost of the remodel is close to 1/4th the value of her home. I noticed there were issues with the remodel that showed a surprising lack of attention to detail. Genie sent people to address the issues twice. Yet issues remain. My calls to my contact at Genie are now being ignored. Also, the only document I have for the remodel is the contract my sister signed. It is not detailed. I have and continue to ask for a breakdown of the cost. An estimate or work order. This request is also being ignored. I am disappointed and have to wonder why Genie will not provide this information. I have several other questions for Genie that I will not go into here. But based on my experience, I cannot recommend Genie. In fact I would warn anyone considering Genie to be very careful about the cost of the contract."

"It was a terrible experience. The first day I arrived at the house. They had torn out the wrong floor, costing me morenin materials. From there the mistakes kept occurring. They replaced an exterior door, which I had to pay someone else to re-do. When the door was removed there was nothing below the threshold. It kept flexing and would have fatigued and broke early. In the contract they were supposed to insulate and there was no insulation. The upstairs bathroom was framed at 32 in, though it was supposed to be 42 in. They had to reframe that shower. Mistakes kept happening and I would contact Ra'am everytime. Ra'am stop answering texts, and stopped communicating all together, necessitating me to not let them come back. Ra-am walks through the house initially, but did not take any notes pr write anything down. He did not remember items talked about, and therefore were not in the contract. Master shower he put in the contract, but did not include walls or doors. WTH do I want a shower with no walls or door? Avoid at all costs."

"Excellent and Professional! They went above and beyond to help with my project. Would definitely hire again!"

"Affordable, but poor communication, promises not kept, and numerous mistakes made that we’re paying someone else to fix. Overall, better than what we had, but would not use them again."

"Casey went above and beyond on the job he performed. He was very neat and clean with a very messy job. I enjoyed the day being around him, good conversation and excellent work. Definitely will use him on other projects!!"

"Very good job"

"There aren't enough adjectives to describe the exception work this crew performed! It started out a rainy day..hard rain for over 3 hours. I thought my scheduled appointment would be canceled..it was not. Dustin informed me that as soon as the rain let up..they would arrive..and they did..continuing the work even in light rain. The end result EXCEPTIONAL WORK! I will use them again and again! The crew was professional..fast..and friendly! Let them be your 1st call..I don't think you'll be disappointed!"

"Work was completed on time. Looks great. Very clean and detailed. Worked with me on a couple of issue that came up to my satisfaction."

"Kevin gives competitive bids; he does all the work himself without subcontractors which keeps the labor costs down. He is skilled at helping you select flooring, tile, light fixtures, and paint colors. He is a good idea guy, and can suggest multiple ways to solve your problem. He is honest and hardworking. His handyman skills are excellent...he can do anything."

"Bathroom remodel: the backsplash was put on with the front facing side against the wall. I had to reorder more and tell them how to do it. Tile installed on floor and shower. Told me to order the wrong amount. I had to reorder more which came from a different batch and didn’t match exactly. Approximately 4 years after remodel the grout started failing. I now have many places with no grout and it’s getting worse. I can’t even find anyone who is willing to fix the mess they created. I highly recommend anyone to find another contractor for any work needed. Terrible work"