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"Technician made it over just an hour after I called to fix a cable that came off and also fix the underlying problem."

"BJ contacted me promptly to set up an appointment for him to come look at our garage door on a Saturday. Gave me several options to repair or replace and was honest about the pros and cons of both. Gave me the best price on a new garage door of the other companies that gave me quotes and installed it promptly. His crew cleaned up afterwards and left my garage cleaner then when they started the project plus the door is better then the old one and looks so much better."

"If you're a senior citizen you sure don't want to do any business with A1 Garage Door Company they will make you feel like you have been hustled and scammed when everything is all through. They have enormous pricing for their work I paid over $1,600 for replacing a torsion spring assembly on my 8-ft garage door. That work and parts should have cost me between $600 and $700. I had Ben as my technician, he was sociable enough and polite enough but I don't think he was honest about my problems. I now think he knew he was overstating my problems with my garage door but he went ahead anyway and reported other problems that I said no to. I have since had another garage door company come out and look at my problems and they said I didn't need to do anything. I know that part of it may be my problem because I didn't check reviews for A1 Garage Door Company. I only went on a sticker from years ago on my garage door and a TV commercial on my TV for garage tune-ups. I now feel like I was t"

"Spencer and Tanner were very helpful and efficient. The garage door works great now. They took the time to inspect and lubricate the tracks and provide information on the part warranty."

"They came and gave me a bid for repair which according to angi.com was above the high end of for this type of repair. I needed it done quickly so I okayed the repair. I never received a written estimate or work repair order. I was told that his wife does that on Sundays and I would receive it via email. I still have not received it. The work was done and the garage door is working, but I feel as though I could have had it done cheaper and with written paperwork and a warranty. I have a standard garage door and the repair cost me $350.00 plus tax."

"I gave Ryan and Heather a $6,500 deposit for their bid to replace my main sewer line on Oct 15, 2019. They dug two 4 foot holes in my backyard and then disappeared for 5 months. I called, emailed, and texted every few days letting them know the sewage leaking in my basement was getting worse by the day. Over the 5 month period they would either completely ignore my communication or give me excuses ranging from being gone on hunting trips to moving on to other jobs and promising that I was still a priority to them and that I was next on their list. It finally came down to me getting another contractor to come do the job, and they were able to complete it in 2 days. I asked Ryan and Heather for my deposit back and after a week of excuses why they wouldn't be able to get me my check I told them I felt I had no choice but to sue them because I needed the money to pay the other company that actually did the work. They eventually gave me a partial refund with no explanation of why they kept $2,500 of my money. I've messaged them to see if they can explain how they can justify it, and they haven't gotten back to me. I would strongly recommend not using their services, especially if it involves a deposit up front. Ryan and his crew were very nice, and I enjoyed the time I got to spend with them, but I've never been so frustrated working with a contractor. I feel cheated and in my opinion they simply stole $2,500 from me."

"They came out the first time and fixed the garage door opener. At that time, they warned me that I may need a new opener, which I somewhat expected. This first technician was very professional and seemed to know what he was talking about, however the opener quit working again a few days later. I asked them to just come replace the garage door opener, however, I was hoping they would apply the money I had paid for the original service call to the garage door opener, since they had talked me out of doing it the first time. I finally talked them into that. However, I felt like they were angry about it and did a poor job because I asked for a deal. The wall button was installed in such a way that it didn't cover up the previous installation. My husband had to move it so that it would look better. The installer left trash, including bolts and screws all over my garage floor (can you say flat tire?). I called a left a message with them to let the boss know and never received a return phone call. My final complaint is that the garage door opener installers and the door installer/adjusters are different technicians. So, I (also?) needed my garage door adjusted - the whole system is still very loud - even though I bought a belt driven opener hoping for it to be quiet. I'm calling someone else to fix my door and hope that fixes the problem."