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"It went perfect even after I added stuff to the original project their were no problems.all the work was beautifully done. I would definitely hire him again"

"I am very pleased with my remodel. Dave was professional and his crew were on time, worked every day and took care of my house like it was their own!"

"The initial meeting with John was promising. He was straightforward, easy to talk to, and quickly provided a quote without being pushy. I appreciated that he offered light recommendations without trying to upsell us. After that first meeting, I felt comfortable moving forward. I had John come out one more time so my boyfriend could meet him, ask a few more questions, and finalize the siding and color choices. The next morning, John texted early, saying he’d be by within the hour to pick up the $10,000 deposit. We were told materials would be ordered right away and the project would begin by the end of the month. However, as that date approached, we hadn’t heard anything. When we reached out, we were told it would be delayed by another week — and then again, another week. We were okay with some delays, but the complete lack of communication was extremely frustrating, especially since we needed to coordinate our work schedules. We were also told the work wouldn’t involve anything on the inside, but that turned out not to be true — which was a big issue since we have two pets. During the project, our flower beds and garden were completely destroyed. While some wear and tear is expected, there was no reason for a large boxwood bush to be crushed with a cinder block when there was clearly space to work around it. Several things were damaged, including blinds, window sills, a shelf, and part of the entrance flooring. While I understand that accidents happen during construction, what bothered us most was the lack of accountability. None of these issues were addressed until we specifically called them back out to deal with them. John never showed up for a single walkthrough, and to our surprise, the entire job was done by a different company altogether — not his own crew. That was something we hadn't anticipated, and unfortunately, we didn’t think to confirm it beforehand again our fault. The windows installed were low quality and very off-brand compared to what we expected. We had also discussed having decorative grills/grid lines in the windows, which were completely left out. In the end, while everything listed in the contract was technically delivered, the overall experience left a lot to be desired. The workmanship felt sloppy, communication was almost nonexistent, and the lack of oversight from the owner was disappointing. We definitely feel we overpaid for what we received. It’s partly on us for not being more proactive during the process, but someone who takes pride in their business would have at least done one final inspection or walkthrough."

"I gave a deposit to start a job. A contract was never signed and work was never started. I decided to go in a different direction, Provider initially offered only a $250 refund, I deemed that unacceptable. Provider now has not responded to any attempted communication since approximately May 7."

"I have had Jeff and his guys renovate my ranch house in Melville. He has done 2 bathrooms, my basement and my kitchen. He has always been reliable and done great work. The house looks like new. He quickly corrects any problems and is always in touch. He and his guys are friendly and neat. His estimates are reasonable. I strongly recommend Northgate Home Improvement."

"Bob and his team are amazing ! They are kind and patient and can handle anything ! I was supposed to get tile flooring, but when there were complications (unrelated to them) and we had to completely change over to hardwood, their team worked with us with total ease no matter the obstacle. They give fantastic results at very reasonable prices. But more important (in my opinion) is how they really are just good people. For example, after dropping off my keys to the guys so they could start the hardwood flooring, I was driving to work and pulled over for a deceased animal. I was on the phone trying to figure out the best course of action when Bob walks up to me ! He also just pulled over to help the animal before even realizing his customer was the person next to it. Bob took over and brought the animal to a local animal hospital to be checked for a microchip and cremated. Actually so wild how positive of an experience I had in even the most stressful times thanks to Bob and his team. If you guys are reading this, thank you so much !!!!!!!"

"This is an overdue review. I hired Bernie and his team for a kitchen remodel in June 2021, after he did an excellent job with my three bathrooms in 2020. The kitchen remodel was also excellent. His works are efficient, hardworking and clean. My remodel took two weeks, as he had quoted and for the exact price he had quoted. I would hire him and his team again and I referred them to a coworker for her bathroom project. She was also very pleased with their work."

"Gene and his crew did a great job on a difficult project. The house is over 100 years old and had been renovated several times in the past. Gene’s strength is to work collaboratively with his client to ensure the project meets the customer’s expectation. This project changed a couple of times based on what we found during demolition. Gene provided options and was always upfront about the cost of each option. We set out a schedule and the crew showed up on time for the day and on schedule for the week. I am very happy with the work."

"Lou renovated my kitchen last year and I was completely satisfied. I called him back this summer to gut and remodel my bathroom. He was extremely considerate, and he treated my house as if it were his own. My house is small, and I only have one bathroom. The project took nine days. I was anticipating that there would be a big mess and a huge inconvenience. But even the demo was done very neatly and efficiently. Lou even took the time to re-connect the toilet each night so that I wouldn't be left without. Lou did an amazing job, and it was a pleasure working with him. Once again, I am pleased to recommend Lou for your kitchen or bath project."

"It was a small project and the owner of the company completed it. He took his time to do the project right and he is very careful to keep my home clean."