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"The roof was replaced and looks great. The crew was very prompt, did a great job, and left a very clean work site."

New Castle Constructs is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"I would say it went extremely well.  They were very, very nice to deal with.  We ended up not going with them but we liked them very much.  They were very friendly ad down to earth.  They spent a lot of time with us.  The price was very competitive.  He sort of works alone, sometimes he has a helper.  We just felt the job was a little too big for him.  Then we ended up having someone else come in that said we didn't need a new roof so we didn't do it at all."

"They didn't just try to sell me a new roof. They did some window caulking for a very fair price and that stopped the leaking. They came the same day I called (a Saturday). Will definitely call them again whenever I have a roof leak."

"THEY WERE GREAT! I HAD CALLED ANOTHER COMPANY WHO DECIDED TO DO THE HIGH PRESSURE STUFF AND REFUSED TO GIVE ME AN ESTIMATE UNLESS I BOUGHT TODAY.
DAN FROM GUTTER PROS CAME OUT MEASURED IT UP AND LET ME KNOW I COULD TAKE AS LONG AS I NEEDED TO MAKE A DECISION. THEIR PRODUCT WAS GREAT TOO. I EXPLAINED I WANTED TO CHECK THEM OUT AND READ REVIEWS ON THEM AND THE PRODUCT. SO I TOOK A FEW DAYS AND GOT BACK TO THEM. 
LOVED THE INSTALLER, WILL, ALSO.
I HIGHLY RECOMMEND TO ANYONE LOOKING FOR A GREAT PRODUCT AT A GREAT PRICE.
WE HAVE HAD PINE NEEDLES CLOGGING THE GUTTERS FOR YEARS, I WAS JUST FED UP.
SO, I AM EXCITED TO HAVE THIS DONE.
THE OTHER COMPANY THAT WAS OUT WAS LEAF FILTER OR GUTTER HELMET, I DONT REMEMBER. THE GUY WAS NICE ENOUGH BUT WAS GETTING MAD WHEN I TOLD HIM THAT I NEEDED TO DO RESEARCH.
SAVE YOURSELF SOME TIME AND CALL THESE GUYS.
"

"My roof issues stem from solar panel installation. The installers damaged several shingles, including roof vent shingles, and upon my complaint did an awful job trying to patch it. I called American Home Contractors for a survey of the damage, and they sent out Isiah, who did a phenomenal job. He wrote up a very excellent report detail all of the damage and repairs needed to bring my roof back to its original condition. He supplied me with clear pictures of everything, and took time to explain everything to me so that I could understand the estimate. I feel much better now knowing exactly what damage was done to my roof, and that I can rely on Isiah and American Home Contractors to restore my roof back to its original condition. Based on this experience, I would strongly recommend AHC for your next roof repair."

"Excellent work, service, price!! All Exteriors was 1 of 5 companies I contacted for a quote. Bill came and walked roof, explained material options, addressed all my concerns with various leakpoints I’d discovered upon moving into my home. He communicated promptly regarding scheduling, his crew was great, they worked efficiently to complete my roof same day. They cleaned up all the materials upon completion and showed me at different points how they addressed the pre-existing damage/leaks. I will definitely use All Exteriors again. In fact, planning to hire for exterior wall of home that also has extensive water damage (from roof problem). Unfortunate to have this going on with newly purchased home but having a reliable, competent contractor makes a huge difference."

"I bought an Angie's list deal for power washing. I called a few days later to schedule. I was not home when they came but I was quite pleased to come home to a beautifully cleaned home. My neighbor was home at the time and was impressed enough that he asked who the company was. I assume the trucks didn't have the company name and I happily provided a referral. Apparantly, they applied a "soak," left, and then came back to complete the job. One side of my house gets little o no sun, resulting in green crud on my white siding. After Mel's did their thing, you couldn't tell how dirty it had been. I will definitely use them again."

"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."

"Scheduled service in a timely way to take care of roof damage before next rain. Provided very thorough inspection of roof and performed all necessary repairs. Also explained what was found and took time to answer any questions that we had. We would highly recommend using Wold Roofing for roof inspection and repair work based on our experience with them."