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"Great customer service, easy to work with, and great quality work."

"Friendly and quick service!"

"In all cases he put in what he wanted, and in all cases it was a lot cheaper and WITHOUT RECEIPTS . We were charged for the upgrades but did not get them (Refused to provide receipts,even when asked repeatedly (we have texts from him saying NO RECEIPTS, NO RECEIPTS! NO RECEIPTS!). They cut a huge hole in our garage ceiling for I have no reason why. Also one in the bathroom closet. Bought cheaper toilets than the ones we chose. Became very annoyed with my wife, said he would return them but didn't and installed them anyway. This we know because they still had the identifying sticker still on it. They put the wrong flooring in. We picked one that would match the existing hallway floor. It was an upgrade so we were charged more money and they put in the cheap floor anyway. The bathroom tub was supposed to be a nice tub to go with the expensive tiles we picked. They put in the cheapest tub they could buy and refused to take it out. They then put non slip silicone strips on the bottom that makes it look even cheaper. We came to find that the reason for the strips was to hide a chip that was there. They were repeatedly told we wanted SLIDING shower doors. They purchased the cheapest one they could find with a door that opens out. We asked for power flush jet toilets. They purchased watersense toilets, got mad when we told them it was not what we wanted. Finally said they would return them but put them in anyway. They left the water sense sticker on them is how we were sure. . There were cabinets put in without spacing and as a result the doors and drawers wouldn't open without scraping against the one beside it. We had to replace and buy new ones. The countertop was installed without having a plumber come in beforehand and set up the drain, so now installation of a garbage disposal is impossible without removing the countertops and cabinets. In both bathrooms, the wall niches have mostly gray and dirty white half inch thick threshold pieces to box them out (our bath is brown based) that were cut short at the ends, then filled with gray grout as filler. They couldn't look more horrible. They were also asked to put in white grout to match the brown and white of the bathroom tiles. They put in gray. Towards the end, we asked for proof of license to contract along with receipts. They refused. We told them not to continue work until they could give us receipts and proof of license. The very next day, I came down to find workers there scrambling to finish the job they had so far taken them two months to do. We received numerous and lengthy text messages from them cursing us out, accusing us of sexual impropriety and calling us foul names until we finally had to called the police. Succinctly, this company and the persons we dealt with, Perry Panaccio and his brother Al Panaccio, are a nightmare and not people you ever want have do anything for you! I am seriously considering suing, which I have never done...it is that bad!"

"5 doors replaced. 1 damaged door frame taken down and replaced. One of many projects he had worked on for my family "

"We are working on a plan to replace windows and repaint as we go.Cliff from Freshcoat was very helpful and when windows were replaced in Master Bedroom on Tuesday his crew came in 2 days later and bedroom was finished by Friday.We plan to continue with Cliff and Freshcoat for entire house as funds are available.They use Sherwin Williams paints for all jobs and the results were outstanding on Master Bedroom."

"Because of my current dicey health condition, I was fvorced to casncel this project. Will be in touch to re-schedule when my situation clears up."

"Jacob was outstanding. Professional, straightforward, and thorough. Will be recommending him and working with him again in the future."

"We’re enjoying the heat and beauty of our new fireplace as I write this! Chimney Cricket supported us through a tough series of errors caused by manufacturer’s lack of support. Finally they were able to locate the errors and get our beautiful new fireplace up and running. My only word of warning to folks considering installation of a new fireplace: make sure the model you select has a track record of easy installation and servicing, and that the manufacturer is known for standing behind their products."

"Chimney Joe is wonderful.I needed the crack in the back wall of my fireplace repaired and Joe came out (after I’d talked to several chimney services ;of which I didn’t like),and told me what was wrong and what I needed to do . He is honest, straight forward , and quick.We ordered new panels for the walls of the fireplace Joe installed them in 45 minutes and we were back in business that evening. My husband and I enjoyed our Fireplace and we haven’t had a problem since ! Chimney Joe will service our fireplace from now on ."

"Never never buy from these thieves! We bought 8 windows to be replaced on the 12th of March 2025. The 17th of May they came to install. They didn't replace our windows. They inserted smaller windows into the old window frames(less light in the house). So now we have old cracked visible window frames. Silicone seals were not replaced. And the double hung windows can only open a third of the height, not half way up."