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"After a high-pressure sales pitch presented as an estimate, a "3 days tops" job turned into a month. The materials are good quality and the overall end result is fine now, but it was a circus during the install! First, someone drove a screw through the wall straight into an electrical outlet on the other side! Thank goodness the house didn't burn down when it shorted out inside the wall. After going back and forth with a supervisor "Aaron" who was never even there during the work, saying that it was an existing problem in the electrical system, it finally got fixed. When there's a brand new 3-inch screw going through the box, that is definitely not an existing wiring problem! Apparently they ran out of the screws they were supposed to be using and tried to improvise... Then, 2 floor tiles were cracked during the job and they had to be replaced. Luckily, the same tiles were in stock at the local big box so it was able to be repaired without changing the entire floor, but tack on another day of work. Then, the shower doors were installed upside down and backwards, so another trip had to be made for that to be remedied AFTER they had to order a completely new set of doors! So for 2 weeks we were shimmying into the shower behind a shelf at the back wall of the bathroom. All in all, for the price you pay for this type of shower, I'd expect the workmanship and attention to detail to be much better. The crew was very nice during the process and did eventually own up to and fix the flubs, but if I had to do it all over again, I'd buy a top of the line kit from a big box and have an independent contractor install it for half the cost. I was also encouraged to leave positive reviews in exchange for a gift card, which would explain a lot of the 5 star reviews around the net..."

"Hired them to level one corner of an addition which was sinking and had broken the slab foundation resulting in a crack and non level floor in that corner. They jacked up the sunken corner and supported it with footings. I was generally satisfied with the work. However, the contract specified that they were to then come in and cut out a two foot trench (one foot each side of the ~15' crack in the slab), remove the rubble, drill in rebar to the two sides and refill the trench with concrete. After jacking up the corner, the two management level guys oohed and ahhed about how good the crack looked. They suggested that cutting the trench was not necessary. So, what I got was a guy spent a few hours grinding the two sides of the crack smooth in a few places and then pushing concrete into the crack. I was OK with that. However, that's a LOT of work they had just been relieved of and I felt a price adjustment was appropriate. That was not forthcoming. They charged me the full amount even though they did not have to do a big chunk of work they had signed a contract to do. So, despite what I felt was generally good work, I came away from the experience with a bad taste of "bait and switch". Be prepared for that if you hire them."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."