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"I was very pleased with their service. My washing machine had broken and was very expensive to repair. In purchasing my new machine through M and L, the service fee from the first visit was deducted, and the price of the machine completely reasonable. They took away my old machine, brought the new machine, hooked everything up, and showed me the differences between my old machine and my new machine. I was very pleased with their service and their promptness. Both of the gentleman who came to my house or a professional, polite, and friendly. I highly recommend this this company."

"Replaced compressor on a 20 year old wine cooler. Also repaired an old GE washer. Outstanding job on both repairs"

"Very professional and excellent service with very fair cost. Worked on my Amana refrigerator that stopped working. Arafat diagnosed the problem quickly and fixed it at the spot. Very happy with the service and highly recommended."

"Brandon was amazing , professional , polite and knowledgeable. He communicated with us very well. He really worked hard to figure out our issue with our oven. He is one of those gems in life! Highly recommend him. I will recommend Family Touch Diagnostics. You will not be disappointed with Brandon! "

"I am more than thrilled with my experience at REDS Appliances. The staff is extremely warm, welcoming and knowledgeable. They answered all my questions and I furnished my entire kitchen with their stove, fridge, and even wine fridge. Additionally, I got the best bbq I have ever owned and a washer/dryer set. I?d HIGHLY reccomend this store to anybody who is looking for new (or used) appliances!"

"I highly recommend Danny for any dryer and washer servicing needs. His work was outstanding—he was thorough, efficient, and professional. He took the time to inspect both appliances carefully, cleaning and addressing all necessary parts, ensuring they were functioning at their best. I’m very impressed with his expertise and the quality of his service. My dryer and washer are working like new again!"

"I am very pleased with my remodel. Dave was professional and his crew were on time, worked every day and took care of my house like it was their own!"

"The initial meeting with John was promising. He was straightforward, easy to talk to, and quickly provided a quote without being pushy. I appreciated that he offered light recommendations without trying to upsell us. After that first meeting, I felt comfortable moving forward. I had John come out one more time so my boyfriend could meet him, ask a few more questions, and finalize the siding and color choices. The next morning, John texted early, saying he’d be by within the hour to pick up the $10,000 deposit. We were told materials would be ordered right away and the project would begin by the end of the month. However, as that date approached, we hadn’t heard anything. When we reached out, we were told it would be delayed by another week — and then again, another week. We were okay with some delays, but the complete lack of communication was extremely frustrating, especially since we needed to coordinate our work schedules. We were also told the work wouldn’t involve anything on the inside, but that turned out not to be true — which was a big issue since we have two pets. During the project, our flower beds and garden were completely destroyed. While some wear and tear is expected, there was no reason for a large boxwood bush to be crushed with a cinder block when there was clearly space to work around it. Several things were damaged, including blinds, window sills, a shelf, and part of the entrance flooring. While I understand that accidents happen during construction, what bothered us most was the lack of accountability. None of these issues were addressed until we specifically called them back out to deal with them. John never showed up for a single walkthrough, and to our surprise, the entire job was done by a different company altogether — not his own crew. That was something we hadn't anticipated, and unfortunately, we didn’t think to confirm it beforehand again our fault. The windows installed were low quality and very off-brand compared to what we expected. We had also discussed having decorative grills/grid lines in the windows, which were completely left out. In the end, while everything listed in the contract was technically delivered, the overall experience left a lot to be desired. The workmanship felt sloppy, communication was almost nonexistent, and the lack of oversight from the owner was disappointing. We definitely feel we overpaid for what we received. It’s partly on us for not being more proactive during the process, but someone who takes pride in their business would have at least done one final inspection or walkthrough."

"Amazing! Joe and the team finished our kitchen in record time and everything looks spectacular. We couldn’t be happier."

"I gave a deposit to start a job. A contract was never signed and work was never started. I decided to go in a different direction, Provider initially offered only a $250 refund, I deemed that unacceptable. Provider now has not responded to any attempted communication since approximately May 7."