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"We selected Natco because we thought they had the best plan for our little pad addition on the side of our house linking into an existing walk and pad. The weather was pretty threatening on the day they came and got much worse by the time they poured the concrete. It was miserable and they ended up working into the dark. When the concrete dried there were concave areas where water collected in the pad below the stairway. We called them and they came over and agreed about the problem. We arranged with them to come back in the spring to fix the problem. In April they came back, took out the concrete pad with the problem and replaced it. In the end, job well done. Everyone we worked with was helpful and friendly and worked to be sure we were happy with the job. We appreciated that."