Get matched with top sump pump repair or replacers in Villa Grove, IL

"Called Kelly Chapman's number and left a voice message explaining the problem and suggested two dates to come out.  He called back  shortly and came out the following day promptly as we scheduled.  First, he came to check the problem and determined what was needed.  The sump pump needed replacing.  He then left and returned as promised with a new sump pump and installed it within the amount of time just as he estimated.  Mr. Chapman was very professional.  He explained the problem with the old pump and the type of new pump installed. His actual charge came in under his original estimate.  We were quite happy with his services and feel confident we would call upon him again! <br />"

"when tech showed up the dryer seemed to be working and heating however it did not when I called, seemed the heating element was cracked creating and off and on working condition. I went ahead to repair the problem by purchasing a new heating element. I was surprised however that the tech expected me to pay in full before he ordered the part and repaired the problem, but I did using my credit card knowing if there was a issue the credit card co. would have my back, The part was order and Alex fixed it as soon as it came in and was great"

"Water running Very happy Service call in less than 2 hours Walked through each step No suprises"

"I received my radon results in a timely manner. I did not hire them specifically, (so, I cannot say I would hire them again) the local company contracted them for this service. The home inspector I hired, handled this service for me and included the results in his report."

"Excellent service, punctuality & workmanship ."

"Travis did an outstanding job. He quickly diagnosed the problem and had everything back up and running in short order. It turned out to be that a mouse had chewed through the wire that controls the condenser fan and had also damaged another wire. Travis repaired/replaced the wires in a short amount of time and had us back up and running quickly. I was especially impressed that they dispatched a technician so quickly on a Sunday and did not charge me an upcharge for a weekend visit. I have used Lanz for furnace work, air conditioning, water heater, and sump pump repairs. I continue to be impressed with their service, pricing, responsiveness, and quality of work. They are fair and honest. I highly recommend them."

"Moe did a great job.  He met our tight schedule and was most efficient in performing the services.  The job was not the easiest as it involved, among other things, removing and old ceiling fan and track light from a 14 foot high ceiling and replacing them with a new fan and chandelier. He and his son were prompt, courteous, and efficient.  We were completely satisfied with our experience with him and recommend him without reservation.  <br />"

"It went great!!! Not one complaint. Very efficient ."

"I feel bad because this was one of the best companies that I have ever dealt with. I think we had 3 different crews and they were all great. Here's my problem and it wouldn't cause me to not recommend them or use them again myself. From the time I signed the contract to the time the work was scheduled the salesman that I worked with either left or was terminated. When the crew got here they didn't seem to know what to do and asked me if I had planned to provide my own sump pump. One of them also told me that if I would just open the vents in my crawlspace it would dry out on it's own. This is against everything they recommend as I was sold on sealing the crawlspace and I'm glad I did. They have a system called and quot;Ice Guerdand quot; where they bury the discharge line from the pump and have a mechanism to keep it from freezing in the winter. The salesman showed me this and I was lead to believe I was getting it. The crew that came told me they would need another 350.00 to do that so instead I have a 12 foot pipe sticking out into my backyard. I expressed my disappointment on the exit survey and received a nice call from Bix telling me they would be back to install it no charge. Of course I was thrilled thinking this was above and beyond what most contractors would do. I was scheduled twice but had to be cancelled because of rain. I sent an e-mail a couple of months ago asking about it but did not receive a reply and I called a month ago and talked to a real nice lady who said someone would call to re-schedule. So far nothing. I'm a bit worried that If I have a warranty problem I'm going to get the same treatment. I even expressed interest in signing a service contract to have a yearly inspection but also did not receive a reply. Again, a good company that did a great job at a reasonable price. I just think maybe they have too much business to keep up with. <br />"

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