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"Very professional"

"I would never recommend this business to anyone. I picked out my granite during the last week in June. The owner knew that time was short for us and that we needed things done quickly. They sent me an estimate where they were charging tax on both the stone and the labor. Another company told me that labor was never taxed. I asked for an adjustment, and the price was reduced a little. I called and told them that I wanted them to do the work, and I was told they needed a check or credit card for 1/2 the amount. The cost would be higher if I used my credit card, so I mailed a check. Several days later, when I called to check on things, I was told they had not received the check. I drove 45 miles to take them another check and requested they let me know when the initial mailed check was received (I have heard nothing about the initial check). They said they would get someone out to the house to do the measurement template the day after the 4th (a Friday)....nothing. I started calling the company on Monday morning and continued on Tuesday. No one answered, and no one returned my call. When I finally got someone on Wednesday, I was told they would send someone out to measure the next day. When the guy arrived to measure, he told me that he would not put granite on the island with a bar overhang unless I had supports added to the island cabinet. I added the supports and sent pictures to the owner on Monday. We heard nothing, so we started calling. It was late Tuesday before anyone answered the phone. The owner had not shown him the pictures. The next morning, I got a phone call, and the installer said he still would not put the granite on the island because he wanted supports from the floor (which he did not tell me initially). I have spent almost 4 weeks waiting on this company. They are unresponsive, unreasonable, and awful to work with!!!!!!!"

"Royal Granite Creations was excellent from start to finish. I will definitely recommend to family and friends!"

"Matute Granite Co. is exactly what you want out of a service provider. Exceptional experience from my first call (on a Sunday) to payment for a project completed the same day. A free estimate that was lower than other providers. I am a Matute customer for life!"

"He was B plus."

"From initial visit we felt comfortable w Michael and his knowledge in this area. Factory Direct handled the entire project from HOA approval Permitting to completion to exceed our expectations. Great job well done now enjoying an enclosed area we love."

"As always, D&S Design Build exceed all expectations. We have worked with D&S for the past 15 years for all of our home renovations and are never disappointed. Highly recommend!"

"Was happy with the quote and then the cost started adding up as the job went on, which is to be expected if hidden problems are found. Gutters removed, look at the facia, that will be another 2800. Ok fix it. oh you want those other 2 spots of soffit fix, which was visible at start, that will be another 150. Ok fix it. My house has wood gable vents and the paint job that was done on them still has bleed through, so when I asked if we could go with a darker color, that will be more money. So as to why I won't use again. I pointed out that the old paint was still visible around an outdoor outlet and the picture below shows how they chose to fix it. I removed all of that Caulk myself before it totally dried. The prep work on the peeling windows consisted of pressure washing and then paint right over what didn't fall off. When reinstalling my screens I noticed rotted wood at bottom edges of windows had been painted over. Now I paid for PVC brickmould to be replaced but this rot is right next to and behind the new trim. And they just painted over it. I noticed the paint in two locations had bubbles in these areas so I pushed on it and my finger went through, into rotted wood. When he came out to look at it, he said that wasn't in the price. I said why wasn't this brought up? And why did they paint over it? He said they didn't see it and that wasn't in the price. I said then why did they cut it out of other areas and paint right over it? We went back and forth and I thought for the price I paid and the fact they had that opened up, it should've been addressed. He didn't agree, so after he tried getting more money from me, I said don't worry about it I'll find someone else. What he didn't know is if he would've made it right I had 2 bathrooms, a kitchen, interior painting, a fence, and outdoor living space to be done. My mistake was giving the final check to his gutter crew without doing a final walk around. After he was fully paid he didn't seem to interested in my concerns. And it isn't like this was weeks after the job. This was the next day that I found the rot."

"Pedro was awesome"

"On schedule and good communication. High quality work. Very reliable."