Get matched with top fridge, freezer or ice maker repair or service pros in Waco, TX

"Super helpful"

"They work well, great people, clear and helpful."

Double R Remodeling is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Excellently. Unfortunately he has moved to Texas. We will really miss having him take care of our buildings. I also appreciated his detailed billing, including his communication with our tenants, and clean up details"

"Showed up and was very professional. Told us our fridge needed a back ordered part. We paid half up front (for service call, part cost, and labor for install) and we were told the part should be in within a few weeks. Heard nothing from them ever since. It?s been four months. We?ve called multiple times and each time we were told ?we?ll look into it? or ?it?s still on back order?. They just took our money. "

"So, so, so good. Mr. McMullen was totally awesome, fast, efficient, polite and price was excellent. I will call them again. and I did, I needed the washer to be pushed back in. They came out right away and took care of it. They are the BEST!"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"I would NOT hire this company again. I paid for a tech to diagnose an issue with my dishwasher. The tech watched my dishwasher for a few minutes and then offered a few guesses as to what might be wrong. He didn't open up the dishwasher to perform any diagnostic work whatsoever. I asked the company for at least a partial refund. They refused."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."