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"John was an absolute PRO. If you’re looking for a top notch affordable irrigation installer he is your man. He came out for the estimate, walked the property with me explaining exactly what he planned to do. He showed up and completed the work in a timely manner as well and even showed his level of care and professionalism by going back and making adjustments to the system to make sure everything was perfect. It was very clear to see how much he values and cares about his craft in the level of energy and dedication he brings. I’d hire him again in an heartbeat and will definitely refer him to others!"

"They did a great job"

"there are 2 episodes. First, they damaged our property last may, we attempted to hire them to clear the leaves, but what happened was they destroyed our roses. They used leave rakes and destroyed most of our roses in the garden. they apologies for what happened and take responsibility about it. But they don't know that our old garden roses are very rare and right now we're doing our best to make it grow. secondly, today we discovered they damaged our inflatable lawn ornaments there are 2 large holes. we are so disappointed. We don't recommend them to anyone."

"TLDR: If you are a homeowner in Raleigh, look elsewhere for a lawn care company. Awful service, awful communication. I chose Eastern Turf in 2021, in the beginning they did a good job of caring for my zoysia in front and fescue in back. The service associate would knock and let me know they are there and also give me information on what they were doing. Starting in 2022 the service went downhill. They would come out, never knock on the door (I work from home so always here) and would only treat the front part of my lawn (ignoring the side and back yard). Weeds have become greater than before I started to use them. About a month ago a new route manager informed me that the previous service provider missed alot. Nothing got better with the new route manager. Even after multiple calls and emails i did not receive any service calls even though the "Happier" plan included them."

"This is a great company!"

"I would never use that company and I probably would not use Angie's list again. I don't know how you have Pro's with five-star ratings who provide this type of customer service. I would never recommend this individual."

"In October of 2024 Shane came out to give me a quote for yard clean up. After several calls by me, I finally got a start date. Shane called me and said they could start a day early and I was fine with that but they showed up at 5:30pm. I was told they would start at noon. The next day (actual start date) they showed up at 7:30pm and were there for a half hour and left because getting dark. I was told they would be there the next day at 9am. At 10:30am I called Shane asking where the crew was. He actually argued with me telling me they were there. So apparently I was blind. They showed up after 11am and they finished while I was out. Only half the job was done. I emailed all photos of areas not done with pic of contract for those areas quoted. In no way did Shane reach out to see if everything was done. I had to hire another company to finish what they did not do. When I got the bill, I reached out to Shane and said we need to revisit this bill because not everything done. He offered a $150 discount (via Sara's email) which was laughable and said "if ok we will send a new invoice". I sent an email back saying $150 is not acceptable and got no response. No response for 5 months! I got an email 5 months later saying my bill was delinquent but they cut the bill in half. I never received new invoice that showed bill was cut in half till 5 months after my last contact with them. They are not trustworthy and play games. If I could give a zero, I would."

"It went so well and it was better than what I expected. I am so pleased with the landscape clean up because I have a lot of pine straw. Elite Empire Investments Group really did a phenomenal job. It looks so beautiful. I can tell they take pride in their work. Elite Empire Investments Group has gained a a client for life. Thank you!!! 5 Star Business ⭐️⭐️⭐️⭐️⭐️"