Get matched with top carpet installers in Waltham, MA

"We have worked with other carpet stores over the years and are fortunate to <br /> have found Carpet Carousel on Angie’s List. We needed to recarpet the upstairs <br /> study which is reached through a “floating” spiral staircase. Both the study <br /> and the treads of the staircase had to use the same material. <br /> <br /> We first had a store we were familiar with take a look. They initially <br /> weren’t sure how they would carpet the treads of the spiral staircase or how <br /> they would move the furniture to carpet the study. I then found Carpet Carousel <br /> on Angie’s List and Shawn came over. He immediately figured how to carpet the <br /> treads and move the furniture. We then visited their show room where Shawn <br /> showed us a number of samples that could work. We took a few with us and made a <br /> decision. In the meantime, we got a quote from the other carpet store and <br /> nearly fell over – it was just about twice the price of Carpet Carousel. <br /> <br /> The installation was excellent. The two men doing the job were punctual <br /> and knew exactly what to do. After the job was done, the area was vacuumed and <br /> the furniture replaced. I highly recommend Carpet Carousel and only wish I had <br /> known about them years ago. <br />"

"Great. Clear explanation of what was needed, carpets taken away for cleaning, and returned in a timely fashion."

"The entire process--starting with my first visit to the store--was exceptional! Joe is amazing: He took notes about my choices, didn't pressure me to make a decision but kept me aware of timelines, communicated installation times (which were met), and called to follow up after the installation. I had heard great things about Creative Carpet and can confirm that their reputation is well earned. Oh, and the carpet is beautiful. I'd hire them again!"

"Nicky gave us a sale price on our carpet even though the sale hadn't started yet. He also gave us some good advice and we ended up going with a Berber carpet for our busy living room that's been exactly the right choice for us. The crew who showed up to install the carpet was on time, quick, and professional.  <br /> I called Nicky again the day before a big snowstorm. Someone had suggested carpet tubes as a way to keep a toddler busy, and Nicky wasn't at all fazed when I asked if I could have one. He sent over two tubes and even threw in some carpet squares (one of which is 3' x 8' and perfect for my hallway). My son was thrilled to roll his balls and trains down the carpet tubes, and I was thrilled that it kept him entertained when we were snowed in. <br />"

"It went better than I imagined. I recently had my living room repainted and new lighting installed and when that job was finished I realized I couldn't keep the dated wall to wall carpet that had been in the house for years. I called Mike on a Saturday morning, he called back within 10 minutes and come over that afternoon to give me an estimate and began the work the following Tuesday, when he removed the wall to wall carpet.  He started the sanding the next day. When he gave me the estimate he said it would take three days to do the job and another two to allow the finish to dry completely before I could move the furniture back.  He explained the difference between the water based and oil based polyurethane finishes and that I would need to have thresholds installed at some doorways.  After the old wall to wall was removed he showed me scratches the original carpet installers had left in the hardwood.  He said he would try to get them out, but they were very deep and would most likely show up as "shadow lines" when he was done.  They are minor and I can live with them. He did the job right on time and at the price he gave me.  He always returned calls promptly. He was very honest and upfront with me throughout.  The job went exactly as he said it would.  The floors look fantastic, I'm very happy with the job he did! Now I want to have my three bedroom floors done."

"I'll start off with a little back story. I originally wanted to purchase from a big box store, but learned that the install process was hit or miss. Some people liked their install experience, others did not. Because of this, I decided to shop local and found Framingham Carpet via Angie's list. Carol and Chuck were excellent to work with. Carol helped match the color we wanted for the install. Turns out it was the same manufacturer as the big box store. A couple days later, Chuck came out to measure carpet, answer questions, and provide a quote on the spot. After purchasing we scheduled the install (about two weeks later). The installers showed up right on-time. They were friendly and explained everything they were going to do and did an excellent job. They left the house as clean as it was before the install. Next time I need to purchase flooring, I will be visiting Framingham Carpet Center!"

"Steve was amazing. Having not had the air ducts cleaned for around 10 yrs I was worried that they would be in pretty rough shape. Amazingly not. The dryer vent cleaning was another story. The dryer had build up over time that the vent sensor was coming on all of the time. As the duct work was installed in an unusual method to begin with, Steve managed to piece it apart and resolve the clogs at the pinch points. Amazing service and professionalism from start to finish."

"I purchased remnants to recarpet two bedrooms in a rental property in Reading. The price was reasonable and the service was outstanding. Village Carpet was able to hold the carpet until I was ready for it as some minor construction was being performed and I was not ready for the carpet to be installed. After I scheduled it, the installation was prompt, complete, and professional."

"The sales experience was very good--they were informed and suggested options that were suitable for my needs. The reason I did not give them an "A" was that the quality of the installation was not as good as I expected. The installer (I believe) is an independent contractor. He did a good job of explaining the options for how the carpet could be installed, but he was sloppy on fitting the carpet to the lower steps which are slightly curved. I pointed this out and asked him to improve the fit, which he did--sort of--but now that corner of the installation has come loose and I will have to staple or tack it into place myself. My advice--check the installation very carefully."

"We were happy with our experience from start to finish. Susie in the showroom was very pleasant and helpful. She encouraged us to take carpet samples home. This helped a great deal with our making a choice we are happy with. <br /> Steve, who came to our home to measure for installation, was also pleasant and professional. He did an excellent and accurate job. <br /> Phil, who came to install the carpeting, was very pleasant, professional and exacting with the installation. He took great care with measuring so everything is perfect. <br /> Our carpeting looks beautiful and we have already had many compliments. <br /> All in all, we are very happy with our experience with Rug Merchant. We would happily recommend them. <br /> <br /> <br />"