Get matched with top fridge, freezer or ice maker repair or service pros in Lincoln, NE

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

"Amazing! From scheduling an online appointment to completion of service, very, very satisfied!! The technician Derek was very professional, knowledgeable, efficient, and very nice. He explained how/why the repair was needed and provided tips for preventive maintenance. Very informative and so, so nice! If all technicians are like Derek, highly recommend this company!!"

"I had a question about microwave repair. He answered all my questions and was extremely knowledgeable and helpful. Unfortunately new parts are no longer available for model in question. He gave me part # if I wanted to call around for a used part somewhere. Got lots of good info."

"I had contacted Samsung for warranty service on my clothes dryer.  The machine was just over a year old and had stopped blowing hot air - only cool air.  Thus it wouldn't dry clothes well at all. <br /> Samsung, when they eventually got back to me, sent a dispatch request to Andy's Appliance Repair.  They said I should get a call from Andy's within a day or two, but they gave me the phone number in case I didn't hear from Andy's, so I could call them. <br /> About an hour later (early afternoon) I had a call from Andy's,  The scheduler was very courteous and professional.  He arranged to have someone at my home the very next morning between 8 and 10.  The technician called me the next day at around 9:30 to let me know he was on his way.  He showed up on time and went right to work. <br /> Now the dryer is in a challenging position - stacked on a washer in a narrow, shallow closet.  The closet ceiling is high enough, but the door to the closet only clears the top of the dryer by a couple of inches.  I'm always daunted to have to mess with pulling it out or getting behind it, but the technician - Wayne - didn't really complain.  He'd brought some skid pads to insert under the feet of the washer so he could slide the whole stacked pair out without jacking up my vinyl floor any worse than it already was. <br /> He just got to work, pulled it out far enough while taking care of my property, disassembled nearly the entire dryer, and discovered that the heating element was shot.  He couldn't say for sure whether it had just gone bad or if it might have fried because of a clogged exhaust vent.  My vent is on the roof and it was snowing fiercely at the time, so I wasn't about to climb up there and check it.  Wayne said they don't climb on roofs, and I can understand that (nor did I ask him to).  But since there was some doubt as to the core cause of the issue, Wayne replaced the heating element with a new one that has a higher thermostat limit, under warranty.  He had the whole unit back together within about 10 minutes, good as new.  And now it works nicely once again. <br /> Overall, Wayne was courteous and very professional.  He did a great job of sizing up the situation, making the decision that best met my needs, and taking care of everything without any hesitation.  He took his shoes off on the way in, and showed good attention to detail.  He's a credit to Andy's, and I'll be calling them in the future for all appliance work. <br /> I'm extremely impressed by the entire experience.  This is *exactly* the way a service company should do business, and there are of plenty others that could take a lesson from Andy's. <br /> I can't comment on price because the work was done under warranty, but it's hard to argue with results.  I'd be willing to pay extra for prompt, courteous, knowledgeable, effective service like this. <br />"

"Great!  He was timely, professional and clearly explained what they had to do.  I've used other appliance repair businesses in Lincoln and Mike's is the most reasonable in terms of price and excellent at what they do. <br />"

"Andy's was professional and on time. My appliances are Whirlpool, a brand that they are not accustomed to."

"I love this company. They sell all the parts you need to maintain all your home appliances. They even had some videos on how to fix them."

"The repair technician was professional and courteous and promptly completed repairs."

"Order ship same day. Customer service was great. Madeline was amazing at answering my questions and very quick"

"Dan Young and his associates do it all and with promptness and integrity. They do what you ask them to do at the time they said they would do it and for a fair, reasonable price. I have had them do many services from heating and air conditioning to plumbing to appliance repair. I have no complaints on anything they have done...only kudos."