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"Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID# 23087852, and have determined that my complaint has NOT been resolved because: Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID# 23087852, and have determined that my complaint has NOT been resolved because: I have attached photos of the workmanship provided by Shamrock Chimney. You can see the 2 in wide concrete at the top of the hearth and the hearthstone inside of the firebox. You can also see the varying overhangs and the wide insert of additional concrete at the top of the hearthstone on either side to account for the additional space due to miscalculation. I have had numerous conversations with Katie who talks over me telling me this was done to code. She promised me twice last week that her manager would call me and I have not heard from anyone. She suggested that they could squeeze i a piece of brick at the to"

"I had a great experience with this company. I had a major roof leak on flat roof in wash dc. They came the next day, assessed, the very next day they came back and repaired my roof. The price was very reasonable. I would highly recommend this company. I also had my gutter replaced. Again the price was reasonable and they did an outstanding job."

"After I submitted the project, George called me within a few hours. He scheduled an appointment — an actual time, not a range — the next day and arrived on time. He reviewed the proposed work with me, pointing out various aspects of it that aligned with another proposed contractor. He then gave me an official written quote on the spot. It was lower than quotes, and it was for a definite amount, again, not a range. The foreman came by the next day to get the specifics so he could buy the necessary materials, and work commenced that afternoon. The project took three days, slightly under what they anticipated. The team arrived and left on time, and the areas were tidied up each time. They were also professional and friendly. Unfortunately, they discovered something that had not been done during the home’s original renovation, which George and Jim discussed with me. It was beyond what I wanted to do at the time, but we were able to settle on something that they thought would get the job done and I could agree to. They were excellent at explaining various aspects of the job like this, and I felt comfortable with their recommendations. They also accomplished additional two small tasks, one of which I mentioned I needed to do at a future date, and one that they observed. Both were done under the original agreement, which I appreciated. I definitely plan to use Louise August (a family business) for any projects that arise within their areas of expertise because it was a very good experience."

"We noticed a significant hole developing in our shared alleyway, which seemed to worsen quickly. Also there were other depressions in our driveway where the asphalt was on the verge of giving way. After trying to contact multiple contractors and leaving several voicemails, the only one who responded promptly was Patrick from Capitol Hill Masonry. He came out immediately to assess the issues and provided us with a quote without delay. Once we approved the work, his team began the project the same day and completed everything by the following day. We are extremely pleased with the quality of their work. Patrick and his team were friendly and took the time to patiently answer all our questions. I would highly recommend Capitol Hill Masonry to anyone in need of masonry services."

"They were very great to work with. They are always on time, very punctual and the quality of work was excellent."

"The owner and the staff were all very polite and did excellent work. I consider my new front walk a work of art created by true craftsman. Pricing was as expected for our area."

"Very difficult to work with, we went weeks or more without answers to our emails at points. We ran into some zoning issues, which I later learned are typical in DC, and which AMdeck didn't mention before stating a potential completion date. As a result, they suggested we use a "postcard" permit, which is an illegal way of showing a fake in the window, so that our neighbors would be less likely to request a work shutdown. We didn't want to do that, requested the drawings and applications from the owners so that we could do it the legit way. They ignored us until we let them know we wanted to end our contract with them. They then charged us $2K."

"Spent ~$50,000 on a new roof with them. Thought everything went well. Years later discovered that they had not sealed the cricket on the chimney well enough. Discovered water coming in and eventually rotting the wallboard, studs, etc. Had to replace entire wall. Called them about the issue, they sent a rep. He said it was the chimney's fault, it was leaking. Not so, opened the wall and ceiling and had another roofer come spray water on the chimney, nothing, no leak. Then sprayed water on the cricket, water came in. Exterior Medics would not admit any fault. Had it repaired, no leak, no problem since then. Had recommended to a friend, never gain, he also had a bad experience. DO NOT USE IF YOU WANT QUALITY WORK AND A COMPANY HAT STANDS BEHIND THEIR WORK."

"Highly recommend. Timely and reasonable estimate. Very knowledgeable on how to do the repairs. Once schedule they were there on time and finished in estimated time. Great result!"

"We are pleased with the work to clear our lot and are looking forward to designing our front planting beds with them."