Get matched with top wood shake or composite roofing installers and replacers in Waterman, IL

"The sales rep Tim was very professional and patient with me. Throughout the sales process he listened to all my concerns and explained the process from beginning to end. I know that I would have problems with wood replacement and tim made sure to make note of that. During the install there was a miscommunication with the crew and that lead to inadequate wood repair in the beginning. At this point I called the project manager Walter and explained the situation to him. Shortly after Walter came to my house with the field manager Mike and they both did a more thorough inspection of the wood repair and we came to the solution that best fit my home. After the wood repair incident everything went very smoothly. The crew worked very hard and did beautiful work after they took care of the newly installed wood. Overall the experience good. There was a problem but the way the company responded was great and I was very happy with the final outcome of the project."

"Professional service, with a personal touch. Completed gutter drains, with no mess can barely tell where they put them. Very detail oriented. Highly recommend these guys! Will use them again for next home project."

"We have once again reached out to Joe Kim at J & K Home Improvements when we had a new project planned. We were completely satisfied when we replaced our siding and roof with Joe. Now Joe and his professional crew have replaced all our windows . There are never surprises or additions from when the job is quoted. Once again we are totally satisfied and delighted with their work!! It has been a stress free experience each and every time."

With over 21 years of experience, JnJ Restoration, LLC is who you need to take care of your home. We handle everything from the initial consultation to making sure your property looks perfect every single time. We will always treat your property as we would treat our own, and you will be surprised how simple and easy our team will make the whole process seem. Give our team a call today. We're looking forward to working with you!

At Infinity Exteriors, we set ourselves apart through our unwavering commitment to quality, craftsmanship, and customer satisfaction. Our comprehensive services include roofing, siding, windows, and gutters, all delivered with meticulous attention to detail. Our team consists of seasoned Project Advisors, Managers, and Installers who bring years of industry experience, training, and a dedication to high standards, ensuring every project meets our strict quality guidelines.\n\n

"I had the pleasure of working with Jacob for the installation of 2 ring flood lights at my home. From start to finish, the experience was top-notch. He arrived on time, was professional, and communicated effectively throughout the process. The installation was completed with precision and attention to detail, ensuring that the ring devices were properly aligned and securely fastened. The end result was exactly what I wanted - bright, well-placed flood lights that added both functionality and aesthetic appeal to my property. I would highly recommend Jacob for any electrical needs. He truly went above and beyond in delivering exceptional service"

"Jeremy is the person to hire for your roofing needs. From start to finish I had phenomenal service. I could not be happier."

"It was awesome. They arrived, they have everything that they needed and they removed all the soil and all the debris."

"THE GOOD   The interview went very well. I had a list of questions as to how the work would be performed and Mike answered the questions with confidence in every part of the job. After talking to him I felt comfortable believing the job would be done correctly.  We talked about materials and agreed on a price that was comparable to other bids. I told him I was not in a hurry. A different contractor said it would be 6 weeks so I guess in my mind I thought work would start in about that time frame. To be fair, Mike never gave me a start date.  This all happened in the middle of May.
 THE BAD   It took a week before we picked shingle brand and color and I paid an $8000 payment. 2 large pallets of materials arrived in the first week of June. The next communication with Mike was the last week of June with him saying the weather had slowed him down.The next contact was the middle of July. Mike said it would be a little longer. I contacted him again at the end of August and he said he was heading my way soon. I contacted him middle of Sept. and was told 2 weeks weather permitting. After 2 weeks Mike texted me saying it would be longer.  I replied with concerns about the material being on pallets in my yard for 4 months and gave him 3 weeks to start work or refund my payment minus material costs. He replied he had the permit and would start work the first week of Oct. Dumpster arrived on a Monday 8 days later. Some wood was dropped off on Friday. Work started the next Friday.
 MORE GOOD   Once the crew was here they did a great job. They protected my and the neighbors house during tear off and cleaned up every day. After tear off we discovered the addition roof tie in needed to be corrected which was outside the original bid. Mike rebuilt that and it looks and functions great. He did a lot of extras like disposing of some junk I had and putting some bolts in the front porch for a swing. He also partially roofed the playhouse to match the house(untill he ran out of shingles).I was very happy with the work.
MORE BAD  A week later I requested a paid in full invoice for taxes and the playhouse roof to be finished and Mike said he would take care of it.
It's been 7 weeks and still no invoice or finished roof on the playhouse.
FINAL WORD   If you want a quality job and have no time pressure then I recommend Mike. This was a 2 1/2 story hip roof and was not an easy job and took over 7 days to complete. That may have figured in to to delay. All in all it's been a roller coaster ride. He probably would have gotten here sooner if his Angies list A rating (and rightfully so in most cases) wouldn't have increased his business so much.
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"The original repair date was July 30, 2024 8:00-5:00. At 12:04, I received an email that the technician Trever was on his way. When he had still not arrived and I had not heard from him, I tried calling the Sears Home Service number and was unable to speak to a person to ask what may have happened. I then called Choice and was told they have no control over the companies they hire to provide the repair services but would reach out to Sears to schedule another person. I then received an email that the technician commented "customer declined service" with a payment receipt for $300.00. WHAT!! Trever never arrived and we never declined service to a person who wasn't here and didn't call. I waited all day for him!! Then Sears Home Services had the nerve to send an email asking for me to rate the excellence of service. I couldn't believe it. Meanwhile my dishwasher still hasn't been repaired or evaluated. The next morning, Wednesday, July 31, William C from Sears Home Services called and said he would be here between 12:00 and 12:30. He arrived about 12:45 and went right to work trying to figure out the problem with the dishwasher. He determined that the cost of repair would exceed $450 and it would take at least a week for the parts to be delivered . He spoke to Michelle at Choice Home Warranty and she said she would let him know whether it should be repaired or replaced. She did call back a few minutes later to say it would be replaced. Not long after that I did receive an email from Choice with that news and the allowance of $246 instead of a replacement. I went to Lowe's to see what I could purchase to replace my dishwasher. The $246 barely covers the $174 delivery and installation and $50 charge to remove the old dishwasher. I ended up tapping the "accept" option b/c I felt pressured. The salesman at Lowe's said it would be at least two weeks for any new dishwasher to be delivered to the store and then scheduled for delivery and installation. Also, I have to pay up front for the entire costs involved. Your email stated it could take up to 30 days to receive the eCard for Lowe's. In the meantime, I STILL don't have a dishwasher. I would very much appreciate CHW expediting the eCard for Lowe's so I can purchase a new dishwasher."