Get matched with top swimming pool covers installers and replacers in Waukegan, IL

"Unreliable and unresponsive. After two months of empty promises, unanswered phone calls and cheap excuses we've decided to cancel our install and get our deposit back. This guy does not know how to run a business. "

"I needed someone to close my pool as an injury prevented me from doing the job myself. William (company owner) responded within 10 minutes of me requesting the service on Angi. We chatted about the pool, I sent him a couple pics of the pool and mechanicals. He provided a very fair quote right away. Based on his timeliness and professionalism, we scheduled the job. William and his crew arrived on time the next day and got right to work. Efficient, professional, and friendly. He knocked on the door to ask any questions he had during the closing. Start to finish, he and his crew had the pool drained, lines cleared, plumbing winterized and covers in place - all in about 90 minutes. Would have taken me all day! Responsive, professional, fairly priced, courteous - You can't ask for anything more from this service provider. BIG thumbs up for The Dolphins Pool Service!!!"

"They did a great job painting my pool. On time, let me know timeframes but texting me. Chris is nice and amazing. Great company for your pool, there are a lot of bad pool companies. They are professional and honest!"

"After failing to find a reliable pool service, I finally found one. Needed a pool installed. Had 2 other companies commit to the job. Neither one completed the job, bailed and never returned my calls. The crew at pools and liners plus saved the day. Not only did they take over the job without hesitation, but they also completed the job in record time and during a record natural disaster on top of it! Dian and his crew are the best. The communication is top notch. I felt like I was their only customer during the job as they kept in constant communication during the entire job. I have no negative feedback at all. Thank you again for a flawless job and look forward to doing business in the future!!"

"They came and put in extensions on the gutters. One was very poorly installed."

"Nate was awesome to work with. We changed many of things with a large deck project that included a custom pergola with lighting and he was very helpful in letting us make design choices while providing insight into what would work and what would look great as well. His team was professional and highly skilled, especially his foreman, Buckleman! This is the second time our family has used the Deck Company and would recommend them to anyone!"

"They did an excellent job!"

"This place has terrible customer service and doesn't care about small pool purchases (they only prioritize big projects). As of May 14, 2020, I paid (down payment) for a 16' pool from Russo's Pools. I was told my pool would be installed in July 2020. The installer was to go out to look at the site within 1 week. They never did. I called and got no one, only leaving a message or the phone just ringing. This was all last summer 2020 with no communication. I contacted Russo's pool in March 2021 and was told they didn't have my pool nor had any idea what happened. They have given me the run-around since. I was told the installer would call me, and week after week, they did not. Not until I asked to speak to the owner that the installer called me, stating he had JUST gotten my number. The owner discussed them obtaining and installing an 18' pool to make things right. Anthony Russo is now stating he never said that; he says he only said he would look into it. All discussions about pool and site were about 18'. Even the assistant I have been talking to this week has been checking deliveries for the 18' pool and working on getting one. Anthony Russo says he can't do that, and I am here 334 days later and NO pool."