Get matched with top in Waverly, NE

"We had a few lapses in communication at the beginning, but once we were able to get the job estimate and agreement he was very quick to finish the job.  He asked if we would like him to take care of finding someone to take the old fence, which was fine with us.  Appreciate that he recycles and doesn't just throw it in the dump.  Was nice to have it hauled away and not have to worry about it.  He and another helper worked on the project for 2 days.  We are pleased with the final project, fence looks nice and seems to be solid.  Terry was pleasant and easy to work with.  <br />"

"Did an excellent job after the Tornado last year considering that I was late in the game and just before Halloween to get the re-roof done. Their group of installers was very professional, despite snow falling on them. I highly recommend them. Beware as they can be hard to get ahold of.....they're that busy!"

"Shawn Sintek was prompt in getting back with me and setting up a date for the installations. He removed the old windows and doors with very little mess. All windows and doors look very nice and professionally installed. He left no mess for me to have to clean up. I was very impressed with his work."

"Kent Lorenzen, the owner of Elite Fencing, did an outstanding job.  An example of his professionalism that pleased me was his promptness in responding to my initial request for an estimate. He was willing to work with me in order to design the type of fence that I wanted.  He shared multiple examples via email with me and answered all my questions promptly.  I loved the design that I selected and was so pleased because I had other fence companies tell me it wouldn't work.  Once the design was determined the remaining process went smoothly with excellent communication. I always knew when they would be arriving and exactly what would be done. <br /> The only problem encountered was a delay on the delivery of materials which was not the fault of Elite Fencing; however, when the final bill arrived, he had given me a discount because of the delay.  The quality of the work was excellent, the gates installed are beautifully designed with quality hardware, the cleanup was thorough, and the total project was completed exactly as I wanted.  I am completely satisfied with the appearance of the fence and also with the courtesy displayed by his employees.  Professionalism, integrity, and pride are clearly evident in the work that he did for me. <br />"

"In an nutshell, Jarrod and the Fence Pro's team were amazing. The price was a bit higher than some of the other quotes we got, but Jarrod was extremely responsive and professional throughout the whole process. He showed up to work on our fence <b>sooner</b> than he said he would and finished the job exactly he said they would. We even had a few more restrictive conditions for the contract related to completion date and deposit terms that he handled gracefully. He called me when they were wrapping up so I could come take a look and see if we needed them to make any corrections and even discounted the fence when he ended up not using all the materials he thought he would need. And our fence looks amazing, to boot! <br> <br>We had just come off a terrible experience with another fence contractor that was horribly unresponsive and unreliable, so using Fence Pro's to finish the job was a huge stress relief. Highly, highly recommended. <br> <br>"

"We hired American Fence Company because of the polite, professional and responsive service from the salesman. We had a tricky spot in our yard that I was concerned would be a challenge to fence, but the salesman came up with a solution of putting chain link in that area and patch the rest so the dogs couldn't get out. The salesman seemed very confident that there would be no issue. If that great customer service had continued, we would be recommending them to others. It, unfortunately, did not. We split the fence cost with our next door neighbor. We took turns with our neighbors calling the salesman to find out when work would start, how long it would take, and when we needed to have our existing fence removed. Calls back were inconsistent. We were told we were waiting on the fence to be shipped to them. The final word was that we needed to have our fence out on Wednesday July 15th for them to install the next day. Our neighbor got up early before work to rip out the existing fence before work in preparation for installation day. We have two large dogs and didn't want to be without a fence for long. We were assured the fence would be up on Thursday, with the exception of the gates, which wouldn't be in for another 2 weeks. Thursday came and by noon our neighbors came over to ask if we had heard what was going on. After multiple calls to the salesman, our neighbors found out they weren't coming. It was pushed to Monday, and no one let us know. On Monday, they were here for installation, and the posts went up. Then they left. One post was missing entirely. One post of way out of our property line, even though we had provided a property survey. One post was two feet away from the back property line, leaving a very large gap for doggie escapees. We called the salesman, who stated it was the responsibility of the man to put in the stakes. We eventually got in touch with him to come out and look. We were told that that post that left a large gap was because there was concrete under the ground where the post was supposed to go. the solution offered was to put another peice of unmatching fence in to patch. The post that was missing was just not ordered or here. The post that was out of our property line was staked that way, which I, fairly, didn't notice before the post was put in. The man who did the staking also stated that the fence wouldn't be up for another 2-3 weeks, and that no one told us that it would be up that day. Our neighbor was part of that conversation as well, and she too was told it would be completed, with the exception of the gates, that day. She was told the same incorrect information. The man from American Fence seemed indignant and annoyed during the conversation about our concerns. He said he didn't tell us it would be done, and the salesman wouldn't have said that either. We were making it up, I suppose. Everyone we spoke to had an excuse. They couldn't know when it would be here because the warehouse had to do it. The salesman didn't have anything to do with it anymore. The man who did the staking had no part on how the salesman sold the product. No one had the responsibility of making sure the fence posts could even be installed in the places specified on the estimate. The whole installation was a pain. We went with a higher cost option because we felt like we would be working with fencing pros who would have no trouble completing what we were requesting. We should have purchased the materials ourselves and hired a handyman. The completed product is very nice. It was done on August 10th. It looks great and feels sturdy. The one tricky spot was never actually patched. I piled some bricks in the gap, called it good and was very done dealing with the whole mess. I had no interest in calling someone back to my home that would just smile like we were idiots and make excuses. Beautiful fence. Bad experience. I won't be repeating it."

"He does great work. We are a charity and he gave us a great discount. He did a wonderful job, and he was here on time and he’s just really good. He put up a 6 feet high fence, gave us the best price, and did it on time when he said he would do it. The quality in their work really stood out and the fact that the fence was perfect that I asked for. We have rescue dogs nailed to the fence and it was imperative that this fence is escape proof. He nailed it to the ground and because of this the dogs are not getting out of here. I highly recommend Outback fencing and I would use them in the future."

"very well, very organized, neat, timely. <br />"