Get matched with top doors (exterior) installers and replacers in West Point, VA

"Two doors out of four and all of the windows in the home have been replaced...we had a lot of windows...al least 33. During the first installment, there was a window that needed correction and this was done immediately. There have been problems with the doors and their correction was also done immediately. No other company was ever considered during our replacement adventure. We have been totally pleased with the product, installers and those who were called in to make the necessary corrections. We wanted this company to do all of this work so we could enjoy the product and the product would be a item for a good resale value."

"Got back to me quickly but couldn?t help me because I didn?t purchase my exterior front door from them"

"Purchased new exterior doors and very satisfied with the whole process. Will hire again."

OCM Services, LLC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"I was not home during installation - however, everything looks good - we will see during the next rain. I did have to have them come out a second time but it was not a problem. The only thing is there was a lull between the contract and the actual installation and I had to reach out as I was concerned the project had slipped through the cracks. But it all worked out."

"I have mixed feelings about this job. The company was extremely patient with the scheduling changes I needed to make because of health issues. However, mode of communication was an issue. Kept calling a cellphone, not in regular use, instead of the landline or the preferred e-mail. Installation was timely, as we had the ice storm soon after, it was also a one-man job and I was amazed at the job he did. He was very professional always measuring twice and sometimes more than that before cutting anything, as despite all the measurements done, the inside core of the door frame needed to be trimmed for the unit to fit. Not sure if that is why once it warmed up, first one-side and now the other side, is not a tight as when originally installed. The also is now an issue with the interior frame, the mitered seam at the top of the door has separated. Another issue was this door was supposed to share a key with the front door as both were Schlage locks and can be rekeyed. A copy of the key was provided prior to the job. This did not happen, nor did the copy come back the day of the install, had to wait for it to be mailed to me. The company tried to rectify both problems, the loosening and they key issue, but not happy with their solutions, as one requires me to complete the job, the other is aesthetic... lack of symmetry, no longer smooth frames on both sides . I like the product's overall appearance, and would repeat the business to ensure uniformity, but given the price, I did expected better. Also would not advise using Mosaic, their finance group. I have issues with a company that mails their statement 4-days after the payment is due, even if 12-months same as cash."

"Nice job...they had to chisel out some of the concrete to fit the door just right at the bottom..you would never know they were there..mixed cement and built up the area..looks good"

"Wonderful! My doors needed were an odd size but they made them to fit perfect."

"The windows were manufactured earlier than we expected and we were promptly contacted about installation. Although we were told the installation was scheduled for two days, the four man crew that arrived was able to finish in a single day! Each window was installed with the same consistency in quality and efficiency. Furthermore, the crew did an excellent job protecting our floors and furnishings in every room. When it comes to evaluating the installation crew, we couldn't be happier. Regarding price, we probably paid more than we should, but that's on us. We advise getting several other quotes first and then get Castle's quote. This will definitely help in your negotiating. The windows have definitely helped to eliminate draftiness in our home and helped to maintain a consistent temperature."

"The work was done extremely well. Everything went smoothly and on time. We had to go out of town during most of the installation but it didn't create any problem. We were very pleased with the professionalism and expertise.
"