Get matched with top plumbing installers for a remodel or addition in West Chatham, MA

"I have been looking for someone to come in and service my standby generator for quite some time. I finally decide to check with Angi's for recommendations. Premier Energy Solutions responded to my query within minutes of my posting. After discussing my system, they informed me that they had a technician who was currently in my area and could come in the same afternoon. Nate showed up early in the afternoon and was able to get my generator functioning within a few hours. He took the time to keep me informed during the process and we discussed my options for going forward with a maintenance schedule."

"Lavoie Plumbing & Heating installed a full house water filtration system at my residence. They were in and out by the end of the day and we had clean water by the time I got home from work. Highly recommend, you can't go wrong hiring Danny from LPH."

"????? If I could give zero stars, I would Hiring this contractor was a nightmare from start to finish. The bathroom they delivered is so poorly done that I feel like I need to redo it entirely. They rely on subpar subcontractors with no professionalism or craftsmanship. ? Overpromise and underdeliver: I had to stay on top of every detail myself, doing the job the contractor was hired to manage. ? Unreliable: Never kept appointments or confirmed schedules. The only time they showed up on time was to collect payment. ? Unsafe practices: At one point, a subcontractor was cutting concrete inside the bathroom with a gas?powered tool, filling my entire home with smoke. I had to intervene to stop it and argue just to get basic protections like tarps in place. ? Poor management: Subcontractors openly complained about not being paid, and I even had to send one home myself because of unacceptable behavior. ? End result: Substandard work that does not reflect the money spent. Save yourself "

"as advertised"

"The travertine marble on our fireplace surround had cracked under its own weight and was pulling away from the wall. Superior gave the lowest quote and also had great reviews so we gave them a shot. The whole process was pleasant and painless - We were able to pick from any remnant they had on hand and found a nice honed granite. They told us it would unfortunately not be done until after the new year. Bill came out to do the template and asked if we were having Christmas dinner at our house - I said yes, and he said he would see if they can squeeze us in before the Holiday. Sure enough we got an appointment for Dec 18th. The installers were super friendly and nice - They got the job completed in a couple hours and it looks beautiful. There was no mess at all and everything looks great. I would call Superior again in a heartbeat."

"I took advantage of a promotion ARS was offering in mid April to come to my condo for a routine tune up of my furnace and AC. From the second the plumber walked through my door, he was trying to sell me something. First, he said the quality of my air was awful, and I needed an air scrubber. Then he recommended I purchase their annual tune-up service/subscription where I get priority service and discounts on the parts he was trying to sell me. We then went out to my Air Conditioning unit. He said he was not allowed to touch it because it was out of code and against environmental standards. He recommended I purchase a new unit. When I asked how much, he said he'd need to get a sales professional out to give me a quote. That was after he had tried to sell me three different things... This week, with the temperatures rising, I turned on my air conditioning. Except there was a problem: It would not turn on. After trying to troubleshoot by changing the batteries in my thermostat and switching off and on the fuses, I finally called an HVAC professional recommended by a friend. The plumber walked in, looked at my furnace, laughed, and turned on the switch. He said most likely it was left off so I would have to call back and be charged for another ARS service call. He also tested my air quality and said it was fine. Lastly, even though my AC unit might be out of code. I am still grandfathered in on maintenance and other services that are needed. Long story short, as a new home buyer (less than 1 year) I will never utilize ARS services again and would not recommend it to any friends or family members. All they are trying to do is sell you their products and services. Clearly, they do not care about delivering a great customer experience or consider doing what is best for the customers. Or I guess former customers...."

"Called to have a boiler that is less than 7 years old cleaned. It’s easily accessible. I have mentioned that the pipes were banging at the far end of the house when the heat came up. The technician came and went, never mentioned the need for any new parts. I was shocked to see I was billed $784.00. Three hours and fifteen minutes at $195.00 an hour and the remainder for parts. For a seasonal cleaning ? You call that efficient and professional ?"

"As a 14 year customer, it is sad to see HPHC in operation. Perhaps it was an ownership change but our first problem was when we returned to our home on a December Sunday: no heat and it was 50 and falling. We called the advertised "24/7 Emergency" service. And called and called and called. No one showed up for 24 hours. We are loyal customers, so we excused that. Now, for two weeks (and two heat spells, the third starting) we have been without a/c. A service tech came out, confirmed that our first floor unit had to be replaced and told us he would have his office give us a quote on price and installation time. We never got a call and when we did, we were treated as if we "misunderstood" the tech and had just sat in the heat but we DID get a new appointment for another person to show up to give us an estimate and, no, we could not be told or even given an estimate for installation. Asking for a supervisor, a Mr. Willey, we were told he was "unavailable" but would call us right back. That was 4 days ago. We are done with this outfit. If you need a dependable and polite company to take care of your heat, a/c or generator needs, you should check out others. HPHC is, to put it mildly, overstetched and overcommitted."

Provides good service at quality rates. No other employees. May hire sub contractors. Charges by the hour or job depending on the job. No travel/trip charges.

"Unresponsive and Unprofessional. Workers didn't show when they said they would. They did not finish the job, but told me they did. Left trash everywhere. They also installed an outdoors unit on my neighbor's property and want me to pay $7,500 to move it. This would have just been a simple fix, but they have been making it extremely difficult leaving me no choice but to file a complaint against their license and their bond."