Get matched with top tankless water heater repair pros in West Covina, CA

"It went very well and all the issues were resolved quickly. Adan was very professional and confident service person. We highly recommended Payless water heater and plumbing."

"The gents from Burris were excellent. When I called to have them check our water heater and furnace, they were very responsive. I was concerned that they might not be able to make it out the same day as I was calling in the later part of the afternoon, but they said that they could come that day at 3:30pm. Needless to say, at 3:30 on the dot, they were pulling up to our driveway. That in itself is impressive! They greeted me courteously, didn't chitchat or waste time, but went straight to work checking on the water heater (which had gotten wet during our last big rain), and soon diagnosed the problem. The burner had water in it. Since I was not over their shoulder watching, they certainly could have said I needed a new burner assembly, a new thermocouple, valve control unit, or all three (since those got wet as well) - all of which would have made them more money in parts and labor. Instead, they dumped the water, cleaned and dried out the burner, and got us going again. They even let us know that there might be a future issue with the ignitor, but that as it dried out, it would probably work just fine (they could have just charged us to replace it when it didn't necessarily need to be). They were ethical, actually did troubleshooting to fix the problem instead of simply replacing parts, and ended up charging very reasonably for their labor. They looked at the furnace as well, said they couldn't really get to a thorough exam right away, but contacted one of their associates who could. They went above and beyond in doing so. They could easily have said they needed to come back later - thus saving the job for themselves. Instead, they got us together with someone else, even though it cost them the $$ they would have gotten by keeping that job for themselves. They showed they were more concerned with making sure the customer got what they needed instead of keeping the money and the job. THIS is how a company gets repeat business! I highly recommend Burris Brothers, and will use them again for future plumbing and heating needs."

"Western Rooter to the rescue again! I had a small underground leak which appeared to be due to a bad sprinkler valve. A sprinkler repair company determined that it was not a bad sprinkler valve and thought it was due to a leak in the main water line. Daniel and Alex dug down to find that the leak was coming from a very old (at least 36 years) broken pvc line. After much testing and head scratching to try to figure out where the water was coming from, they decided to "chase the pipe." After much digging, they found that the very old broken pvc pipe was hooked up to a sprinkler valve that was buried 18 inches underground that had not been capped--only turned off. Roots from a nearby tree had opened the valve which caused the leak--crazy! The current sprinkler system has been the same one since we moved into the house in 1988. It took 36 years for the underground leak to occur!"

"very helpful and explained the process of fixing my leak"

"On call for emergency repairs, very reliable and knowledgeable."

"They did a nice job and very fair on cost. I replaced a hot water heater so not the most complex job, but I recommend them."

"Quick and economical repair. Very please with work."

"Response was amazing and fast. Arrived on time and kept me fully informed. Professional with complete set of moisture/ leak detection tools. Answered all our questions. Would love to recommend them."

"I Called to get an in person quote for a tankless water heater flush and left this job with a whole house filter and a fridge connection. When Michael first arrived we inspected the tankless unit and tested the water to conclude flushing was not my best option. He then walked me through my options for home filters and we decided on a Halo system. Michael was very well educated on the subject and gave me the best value filter for my needs. He installed the unit the next day in less than a few hours and left me with a flawless work of art. I couldn't be more impressed with the professionalism he brings to this trade! I also requested to hook up a fridge and he did that in what seemed like 30 minutes. He will be the only plumber I call from now on!! Thank you Michael!!!"

"My water main went out on Christmas Eve leaving me without water, Wes offered to come out on Christmas day to make the repairs. I told him we could wait until the next day, he arrived on time, dug up my very rocky soil to get to the water main and made the repairs. The customer service was great and he explained everything to me every step of the way. The cost was also reasonable. I have asked that he return to make an additional repair later this week. He definitely has a repeat customer."