
Serving West-hartland, CT and surrounding areas
Approved
Super Service Award Winner
In business since 2014
Free estimates
Warranties offered
"Rhino-Back's price and professionalism at every stage of the process went so far beyond expectations that I can't come up with an adjective that adequately describes them. Rhino-Back's field manager on the job told me that they are trying to change the reputation of contractors. That might be impossible to do, but they clearly distinguish themselves. Each person I dealt with made it very clear that their goal was to make us happy and that they would do everything that they reasonably could to make that happen. I came to Rhino-Back after researching roof shingles for a few months to learn which I felt were the best quality for the money. The Owens Corning Duration was tied for my top choice. I then researched OC's recommended installers. I was initially reticent to consider Rhino-Back, as I constantly see their signs on many lawns in our town, and was scared that they were over extended. I called them as one of three installers from whom I sought blind quotes. They beat the other two installers by thousands of dollars and the professionalism of their salesperson overcame my hesitancy. The crew arrived as advertised, removed our old roof, installed the new one, and did a thorough cleaning all over the course of a day. They appear to be an equal opportunity employer and almost half the crew were women. The field manager then walked the job with me and the next day, a gentleman arrived to do a second cleaning looking for anything the crew may have missed including roofing nails and then blew off the driveway. While I'm no roof expert and the ultimate test is how it holds up, the work appeared to be very professional, including a beautiful weave of the shingles in a valley on the roof. We were provided with a good initial test as the remnants of Hurricane Ida passed by yesterday and there's no sign of any problems in our attic or elsewhere. Heck, even Brenda in their business office with whom I was paying off the job was a pleasure to deal with. While I hope to never need another roof, if I did, I'd be using them again and I'd recommend them without reservation."




































