Get matched with top carpet installers in West Newton, MA

"We worked with Shawn at Carpet Carousel to replace all the carpeting on our second floor. We told Shawn that, with young kids, we needed a very durable carpet that also looked nice. He showed us a few options and explained the pros/cons of each without trying to upsell us or give us something we didn't need. Once we decided to purchase and scheduled installation, the team of installers were fabulous. Not only did they have to work around other contractors (we were at the end of ice dam repairs), but they were clean and courteous as well. The finished carpets look awesome and we couldn't be happier. They even left us several large remnants so that we can have them cut/bound into area rugs or bathmats if desired. Overall, we couldn't be happier with Carpet Carousel and will definitely go back for additional rug and carpet needs <br />"

"Great. Clear explanation of what was needed, carpets taken away for cleaning, and returned in a timely fashion."

"The entire process--starting with my first visit to the store--was exceptional! Joe is amazing: He took notes about my choices, didn't pressure me to make a decision but kept me aware of timelines, communicated installation times (which were met), and called to follow up after the installation. I had heard great things about Creative Carpet and can confirm that their reputation is well earned. Oh, and the carpet is beautiful. I'd hire them again!"

"Nicky gave us a sale price on our carpet even though the sale hadn't started yet. He also gave us some good advice and we ended up going with a Berber carpet for our busy living room that's been exactly the right choice for us. The crew who showed up to install the carpet was on time, quick, and professional.  <br /> I called Nicky again the day before a big snowstorm. Someone had suggested carpet tubes as a way to keep a toddler busy, and Nicky wasn't at all fazed when I asked if I could have one. He sent over two tubes and even threw in some carpet squares (one of which is 3' x 8' and perfect for my hallway). My son was thrilled to roll his balls and trains down the carpet tubes, and I was thrilled that it kept him entertained when we were snowed in. <br />"

"I have done a lot of home renovation projects in the past, and I wish ALL contractors were like Mike. From start to finish of this ENORMOUS project, Mike was amazing to work with. He showed up when he said he was going to show up, he responded promptly to emails and texts, and he remembered all of the little details that we discussed along the way. His estimate was accurate and included all of the components that we talked about, and then we made some adjustments to the original estimate, which were also perfectly captured. And on top of all that, his quote/estimate was one of the most reasonable ones that we received (and we got 6 quotes). He was so knowledgeable with the information and advice that he provided, and I had complete trust that he would do a superb job. We had to move out of the house while the work was ongoing. He kept in touch the entire time, providing updates regularly. I never doubted that things were going well and according to plan. He had a team of two additional guys and they were also very pleasant and very hard working. And the work that was done was unbelievable quality. It looks so beautiful - a complete transformation of the home! In addition to the flooring, we paid Mike to install new 6 inch baseboards, which was a great addition. I would recommend Mike and Universal Flooring to anyone who is considering new hardwood floors or any flooring work for that matter. We will certainly use him again in the future if ever needed. THANK YOU MIKE!!!"

"The installation went perfectly fine. The wooden floor was a perfect match to the current floor. The new carpet are great. Great advice and professionalism."

"The Red Carpet Cleaners are awesome! The cleaners were prompt, efficient and very pleasant. We had old stains in our carpet which they were able to remove. I would totally recommend Red Carpet Cleaners."

"Installation has not been done"

"The sales experience was very good--they were informed and suggested options that were suitable for my needs. The reason I did not give them an "A" was that the quality of the installation was not as good as I expected. The installer (I believe) is an independent contractor. He did a good job of explaining the options for how the carpet could be installed, but he was sloppy on fitting the carpet to the lower steps which are slightly curved. I pointed this out and asked him to improve the fit, which he did--sort of--but now that corner of the installation has come loose and I will have to staple or tack it into place myself. My advice--check the installation very carefully."

"I needed new carpet for a house I'd just bought. I had visited several highly rated carpet shops and the Rug Merchant was by far the best. The team at Rug Merchant spent a great deal of time with me helping me to understand what type of carpet would be best for the spaces. They helped me choose carpet colors/patterns that work together and with my paint. They were also very helpful in identifying lower cost options for my basement. I found it very challenging to get this kind of advice and service from other stores. In addition, the Rug Merchant's prices were very competitive. <br /> The installation team was fantastic too. It was a pleasure to have these guys in my house and they were absolute perfectionists, despite the fact that my house is really challenging (concrete floors, curved walls, etc). <br /> I would highly recommend the Rug Merchant! <br />"