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"We met with Ryan and Pete who were both extremely professional and knowledgeable. They met with my husband and I discuss new windows for the main floor of our single family home. We have a toddler and newborn and Ryan helped keep our toddler occupied and was very understanding and patient as we had to multitask in taking care of our kids while also discussing the window project. We were impressed by their warm, genuine approach which is very different from a typical salesperson trying to get you to go with their product. You could tell they truly believed in the company, the goals and values, and the product/services they provide. Due to personal reasons we weren’t able to invest in the project right now but we will 100% be contacting Ryan in the future and using Peak for all our future window/roofing needs. When you find a good, reliable company like Peak you want to make sure to spread the word and we will be recommending them to our family/friends/neighbors who need any projects done in their homes."

"Great.good job"

"Had an excellent experience working with Jeff on my deck project. The work is top notch and exactly what I wanted for a fair price. No BS up sales or any of that. Will definitely look to rehired for any future work."

"Hi On 08/15 the salesperson (James) came to my house to speak to be about Aspen home improvement. He was very nice, polite and very professional. I like his presentation including information about the company having great customer service. I also spoke to the manager (David Diller) that day and he seemed like a nice person. I choose this company because of his presentation and the customer service review. There were two other companies that came from Angie’s list that had a cheaper quote but I wasn't impressed with their presentation. Both of the other two companies were $500-$1,000 cheaper than Aspen. My appointment for roof replacement was scheduled for 08/26/2019 and 08/27 and they changed to 08/30 because it rained one day in the previous week. When I spoke to the person and I mention that it was changed from two to one day, she said that the manager review and said that it would take one day. She also states that if it wasn’t done they would finish it on the next day (Saturday). When I got home from work at 4 pm on Friday ( 08/30/2019) they had removed all roof but they only added shingles to the top of the house (The porch and Sunroom weren’t done). About an hour or so later they were all packing up to leave and not a single person said a word to me, so I thought that they were done. When I went out and check they still haven’t applied shingles to the porch or sunroom roof. No one called me or said anything, so I asked if they were coming back the next day and he said “no” maybe sometime next week. He also said that they didn’t have any shingle left. I had to force him to call his manager to find out when they would be coming back and he said the manager said Tuesday. It rained two times before they came back to finish it. They came back the following Thursday (09/05/2019) to finish. When I came home I notice they there were a lot of nails that came straight through the roof of both the sunroom and the porch. I also notice they did not installed the new drip edge or pipe collar as stated in the contract. Other things are not very easy to spot. The money was released to them on 09/02/2019 and they still haven’t come back to resolve these issues as of 09/10/2019. I am very disappointed in their lack of communication skills, very poor quality and lack of customer service. My next step will be to send this information to the Better Business and get the issue resolved. I paid $6,995 for this service."

"While I appreciate the company's attempt to rectify initial issues, our overall experience with this solar installation was unfortunately very unprofessional. The initial installation team demonstrated a lack of respect for our property, damaging plants, leaving debris (including an orange cone), and inappropriately using our private bathroom despite a readily available public restroom on the premises. Following my initial negative review, the company offered a Home Depot gift card as compensation, which wasn't particularly useful to us. They also offered to address some unrelated roof repairs they noticed, but I questioned why these weren't addressed during the original solar installation. Scheduling follow-up work proved equally frustrating. An appointment was scheduled for Wednesday, but the crew arrived a day early on Tuesday without prior communication. While I appreciated them attempting to complete the work ahead of schedule, they left the roof partially finished overnight, exposed to potential weather damage. Furthermore, the crew damaged another plant box during the Tuesday work and continued noisy work – including banging on the roof – until 8:30 PM on Wednesday, violating DC noise ordinances that typically require work to conclude by 7:30 PM. This put us at risk of a city violation. Throughout the entire process, communication was poor and the lack of consideration for our property and local regulations was deeply concerning. While I appreciate the attempt to make things right, the experience was ultimately not ideal and left us feeling very dissatisfied."

"Beware: company recently sold beginning of 2024 to new owners. Not same reputable company it used to be! This has been an absolute nightmare experience. This company has no idea what they are doing and poor customer service / management. We are building a 4 season room and ordered 19 windows totaling about $19,000. Contract signed December 8, 2023. Windows measured January 8, 2024 and told about 7-9 weeks until job completion. Windows had to be remeasured February 28th as no one noticed the measurements were not correct / order sitting on a desk. On installation day, 2 windows were incorrect. Was told replacement windows was supposed to be rushed ordered 2 weeks and promised “top priority” by manager Alen D to get them installed (April 9th) – only to have it delayed another 6 weeks (May 21+22) installed. Windows took 19 weeks from the day they were supposed to have been “ordered”. Communication with office staff and “managers” extremely poor and we were ghosted multiple times."

"Mr. Handyman of Northern Baltimore did a great job. I received a call in less than 24 hours to provide a quote. They had availability within the same week. Harvey, who came to replace my door, was on time, professional, and friendly. He completed the job quickly."

"Jose and crew were great: responsive, courteous, professional and affordable. They even noticed a lamp cord repair that needed electrical tape, and did that at their own initiative. I will definitely hire them again for future projects"

"Called and scheduled an appointment, never showed up."

"Initial rep was great and informative. Felt comfortable with initial sale. Hardly had any contact from customer service except for the payments. There were several delays that we were not informed about unless we called to ask. Took 7 months before they showed up to begin project. Only 1 person was sent to build steps. Took a week. Hard worked, hardly took a break. Had to call again to see when they would come to pour patio. Never knew when they were coming, they just showed up. Hardly spoke with the homeowners. Inspection paperwork was just left on porch. Additional paperwork that is "required by the County" had to be completed by homeowner and taken to Court house to be notarized and filed and also provide a copy back to Long Fence. Time sensitive materials which added to homeowners to-do list. Gave this contract to LF on the surface of their history and appearance of a 'good local company' but should have stayed with original contactors in VA. Puddle of water forms when it rains"