Get matched with top tankless water heater repair pros in Williamsburg, OH

"Very honest and professional. He gave me all options including cheaper options besides a full replacement of my water heater. I appreciate his honesty and professionalism. I highly recommend. The person I talked to before him from another company tried to get me to replace without even looking at my water heater. Glad I found him."

"They have done very good work for me.  I have used them several times and they do good work. I had reset the toilet and put the washers in the wrong place, so the tank was not holding the water.  They diagnosed that very quickly. It was still cheaper to do it this way than to reset the toilets. I am capable of resetting the toilet but I am not too capable of reassembling the toilet after it has been reset. I am now because I have been educated after that experience. We had more basic problems at one point. We had problems with connection of water supply. This is a house which was put together by a corner cutting contractor so there are little things that could go wrong all the time. It was clearly a corner cutting contractor and that's why we have a problem with the toilet downstairs. All the other problems around the house have some how been remedied but that toilet.  It is a critical toilet because you have to go two flights to get to the other toilet. They have taken care of that and many other issues. They come out every time. I have replaced the carpet with tile downstairs. At 2am in the morning water was seeping in through the entire downstairs family room and I called another company who told me that they could come at 7am in the morning if I want. I hung up with them and called Mr Rooter and they told us they would be here as soon they could get a truck. They diagnosed the problem and repaired it. If I had relied on the other company I would have had a foot of water in the basement rather than just a few spots. Mr Rooter came out on the spot and they got rid of the problem permanently. It makes sense when some one comes out and does something useful and promptly and that's what the other company could not do."

"I really like the online appointment setting. My water heater pilot light would not stay lit, starting on a Saturday night and I was able to schedule a non-emergency appointment for Monday right then. The technician was very prompt, courteous and professional. He was able to measure that their was no voltage coming from the thermopile and determine that the part needed was either the thermopile assembly kit or the gas valve assembly. He also was able to help me look up the warranty information, show that my water heater was under warranty for parts still and the number to call to order the part. He also scheduled an installation appointment for the day my parts were scheduled to arrive right then. I received the estimate the next day, while waiting for the parts to come the following day after that. The installation prices seemed really high considering the price of a new water heater. The estimate for installation of both parts when they arrived, the thermopile and gas valve assembly, was $700. I canceled my appointment, knowing that if my husband and I could not put the parts on ourselves or find someone we know with water heater part experience, then I could buy a whole new water heater for that estimate price. We drained our water heater ourselves, and from there our HVAC/Furnace family member was able to install the new parts, check for leaks, refill, and start up the water heater with no problems in under 2 hours. While the customer service from Flow-Rite was very good, the high priced estimate was very unreasonable. The initial service call was worth $50, but I would not call them again based on their service prices.
"

"He came out within two or three hours of my calling. The turn off valve wasn?t working and I couldn?t stop the water leak. Their prices were adequate. He used quality copper pipe and set the valve properly; so, it was easy to turn off. He cleaned up and didn't leave any mess around."

"Service person did a good job overall. The water softener presented a challenge and it took him quite some time to figure it out."

"They should service the heater. I would use them again in the future."

"I purchased a water softener package from Ohio Valley Pure Water.  Unfortunately, my home setup is not easily adaptable for a water softener.  My clean out is on the back-side of the house but my main is on the front.  The difficulty in setup was enough for Ohio Vally Pure Water to recommend Rodney for the job.
Rodney is awesome.  He did the work the well, didn't complain once about the setup and so far everything is working well.
"

Green Force is an energy conservation and renewable energy company that provides cost effective solutions to improve the efficiency of buildings and their energy consumption. Green Force pursues daily the most cutting edge products with the goal of showing their customers a speedy return on investment. Green Force is committed to the social responsibility of reducing global pollution with alternative energy applications.

"The service went fine. My husband primarily dealt with the technician who came out. I ran some other plumbing issues by the technician and he gave me some good information. He was great with the cleanup after the job and we have had no problems with the water heater. They made scheduling very easy and even reached out to us."

"He was able to quickly diagnose that the water leak from the water heater was a result of a ruptured tank, resulting in the need to replace the entire water heater."