Get matched with top sump pump or interior foundation drains installers in Williston, VT

"The work done was excellent and neat. The price was very fair. I will use them again. "

"They did excellent work and the problem has been resolved"

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says: should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral, and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is a hostage. Even Air b and bs offer full refunds on deposits within just a few days of their arrival date. 3 days to cancel with service not scheduled for 6 weeks out, Come on man. No materials were used. No service workers time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and the allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control over how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I did not spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed nice enough. No answer. No callback. I will never seek out their services again and I will actively discourage others from doing so but, based on my experience, I expect they do not care."

"Very pleased with JNG! Neil and his crew were excellent. Replaced by fromt porch for less than half what I was quoted from another local builder. Worl is top-notch! I also had some work done on my garage doors, had a new sliding door to the deck installed, and roof, flashing and fascia repaired. All was done quickly and I couldn't be happier with the results. I will definitelyuse JNG again this year, have another list of projects for them to do!"

"Andy was hired to remodel a bathroom, and turn an old kitchen into a playroom. He also ended up redoing a hallway. I cannot say enough great things about him & his company. Timely, great communication, amazing work, and so honest and reliable. He went above and beyond to make sure everything was exactly the way I had dreamed it to be. I have nothing but praise for him. Absolutely will hire him again!"

"We requested a quote for counter top installation and they were supposed to come by for a quote, never showed up or messaged us. We reached out to confirm they were coming and got no response back"

"We have had the pleasure of Todd's plumbing service since we moved to the area several yrs ago. We feel very fortunate to have his services: a nice person, very professional, knowledgeable efficient and completely trustworthy. He is personally very concerned that we are completely happy with his work and demeanor and we always are. He knows our Baxi system inside and out. We would never hire anyone else to do work on our heating systems."

"This was the most money we have ever paid anyone to do anything...ever. The Sheridans had our trust throughout the entire process. They gave an affordable quote and did awesome work. They cleaned up during each stage of the project and always communicated well with me about timing and issues that came up. Our garage dimensions were awkward and not a perfect rectangle by any means - these guys had to craft a kit of workarounds for irregular shapes and curves. Todd and Luke are good human beings with positive attitudes, and care about their integrity and their work. I hope to use them in the future."