Get matched with top tankless water heater installers in Willoughby, OH

"The water heater didn’t need to be replaced. Appreciate Jason’s help, thoroughness and honesty. Will use him in the future."

"They arrived approximately 5pm. Said they were going to install water heater, expansion tank for $95 additional and a plastic drip pan for $76 additional. I informed them that I checked with the city building commissioner and was told I did not need the drip pan in an unfinished basement with a floor drain within 2ft of unit. Service man says no drip pan no water heater. It’s too late to call the city as they closed and if I knew it was going to be a money grab I could have purchased a water heater and installed it my self rather than sit at home all day waiting for them to arrive. Also the inspection failed because they failed to install the proper shut off valve. I appealed to the business owner saying I was not told nor is there anywhere on their web site mentioning this. He said I put a drip pan on every installation whether customer wants or needs it or not or city codes don’t require it. Lowe’s has a similar pan for less than $10."

"Thomas came out, fixed my water heater and made me smile on a day I felt very sad. Excellent work, quick and professional!"

"The tech who came out to quote our project was incredibly knowledgeable and helped with every single project. The tech who came to install everything came out the day after quoting and had everything installed very quickly."

"Very professional and knowledgeable. Excellent water heater install!"

"Chris and his assistant did an excellent job of explaining the situation and options for repairing or replacing our hot water heater. In the end we chose to replace it and they were able to secure a new unit and install it within 3 hours. Would definitely recommend Chris and Tri-County Services and will use them again if another situation arises."

"When installing a new refrigerator, the knob to turn the water off fell off in the service man’s hand and water was going everywhere. We had to turn the water off to the whole house. In a panic I found Home Advisor and after inputting my info, Amy from Mr. Rooter called within five minutes. After looking at her schedule, she said a tech would show up in 30-60 minutes. Don’t remember the time exactly, but Mike D. showed up in about 35-45. After inspecting the problem, he gave me an estimate. He said that there was a slow leak that had messed up the drywall and he had to cut it out. He installed all new pipes, bought a 2x4 because the new box was smaller than the old box and basically redid the entire site. Mike was so nice and explained everything he did. He realized that I was stressed and made every effort to make this process as easy as he could. If the service men would have brought the new refrigerator inside, Mike D. would have installed it for me. (They came back later and there were no issues installing the new fridge). When I first got the estimate I thought it was high, but I had no choice. In retrospect, I received much more value for my money. I will hire Mr.Rooter and Mike D. for any future plumbing projects."

"Tom was helpful and polite as usual. He re-lit my water heater. Thank you, Tom. Also, thanks for wearing a mask!"

We offer friendly and courteous service. We are always ready to answer your questions or address your concerns. We have built our reputation on our commitment to providing quality service. This has earned us an impressive reputation with many valuable customers. We take pride in delivering value through top quality work with excellent prices.

"We first had a virtual call to determine the type of whole house humidifier I would need. We were then given a quote via email. And then one of their professionals came to the house to install it, exactly when they said they would. Everything was very easy and smooth."