Get matched with top roof sealant application pros in Willow Springs, MO

"Contractor left a large paint sprayer in our garage for 4 months while the house was rented by vacationing guests. (the house is a vacation rental home.)  I had to point out to contractor that they painted over a fungus that was growing on house siding, instead of properly cleaning/removing this prior to painting.  They painted over the lights on the exterior of the house instead of removing prior to painting. Contract stated that soffit vents were to be installed on both sides of the house.  Contractor only installed soffit vents on one side of the house and did not inform me of this.  I paid contractor in full ($14,258.00) and found out later that the soffit vents were not installed on both sides of house.  December 7, 2015, I informed contractor I wanted him to install the missing soffit vents and needed the roof warranty paperwork.  Contractor told me he would send me the paperwork for the roof warranty. We still have not received the roof warranty. Jan 6, 2016 he responded to my request saying he would install the missing soffit vents, he still has not completed the work.  I have not heard from him since and have not received the roof warranty.  His phone has been disconected, voice mailboxes are full on other phone lines he has. We have texted, emailed and called he refuses to return any form of contact.  We have been forced to contact the roofing supplier ourselves in an attempt to obtain our rightfull warranty. We are not sure if they will be able to link the contractor to our roof. Plus our contract included a 10 year warranty on the workmanship and the company won't even respond to our requests to just finish the job they were paid for. I can only imagine trying to get them to stand by their workmanship warranty.
"

"

The beginning: The estimate and contract were handled professionally by Cory. After appropriate down payment was provided, materials were delivered as promised. Cory had told us that it could take 5 to 6 weeks to finish the job; however Mario and his crew did the job in less than two weeks. Very quick and efficient. We couldn't believe how hard this siding crew worked - they arrived promptly in the early morning and worked until dark, cleaning up every evening before they left. This house is a very large house that has over 4,000 sq. ft. of siding.

The crew did their best to strip off only what they could cover that day, and never left our house unprotected during the installation cycle. We had a few rainy days during the project, but the crew worked through and around the storms. Mario and the rest of the SRS installation crew worked with me and handled all of my various questions satisfactorily along the way.

After the siding and trim were installed, all seams were caulked with matching materials. Then the remaining trim - soffits, fascia and gutters were painted.

A side note: this project started out in the spring as a simple paint job, and after a hail and wind storm interrupted the project it changed into a siding repair and paint to one end of the house. When it was discovered that the siding could not be matched, Cory worked with us and the insurance company to come to a satisfactory settlement that resulted in a complete siding replacement for the entire house. It took some convincing for the insurance company, but Cory stuck with it working with the adjusters and my agent to reach a satisfactory result. During this tiring and frustrating process, Cory hung in and revised the estimates and contracts to match our needs. Real customer service!

The Result: The house looks like a new house, better than it has ever looked - even on the day it was completed 28 years ago. I personally read every page of the James Hardie installation manual for certified installers, and to the best of my knowledge Mario and his crew followed the recommendations to the letter. We are very pleased with how nice the house looks, now. Our house is the talk of the neighborhood.

"

"We could not be happier with the roof they gave us. They showed up on time, worked hard every day and finished pretty much on schedule. There were several workers here during the day and they worked right up until dark. They cleaned up their mess daily and really cleaned everything up very well when they left. There was no loud music or foul language or shouting, just workers working. When we would get home at night from our jobs, the owner, Al, would come down from the roof and spend some time going over what all they had done and what was left to do and did we like what we saw, have any concerns, etc. We felt if we did have any concerns, he would have addressed them promptly. We would use this company again if we ever needed another roof."

"The provider requested OK from Choice Warranty and he was denied. It rained last night and rain came into my home. It could have been avoided if Choice had just approved what I requested. Now, the damage will be greater than necessary. I blame Choice home warranty for my home damage. Now it will cost mote than a simple tarp could have prevented until I could get money to repair roof. The provider was great and tried his best to get something done to my roof but Choice Warranty was horrible and no help. They get a "zero" from me"

"It went great! He came out the first day I talk to him to measure up the roof and give me the estimate.The work was completed in time limits promised. No payment was asked for until completion of all work. The installers where very professional. They were there everyday on time, sometimes not in the best weather I my add. They kept their work areas clean and did a quality job. I would definitely use them again.
"

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

"Everything went very well. The guys were very friendly, returning calls quickly. The quality of the work was very good and they cleaned up after themselves. They even used a large magnet to make sure there were no nails, screws, etc. left on ground. They were very careful around the house and did no damage to house or landscaping. Price was reasonable for all new gutters on house. Professional, highly recommend."

"When I bought my house in 2010 it needed a new roof due to existing shingles not being durable enough for he climate they were in. Brian and his crew were prompt about arrival and work done. With in 2 days I had a brand new roof and no clean up on my part. These men are professional and hard working."

"My insurance denied my claim except for a minimal amount of work. Larry Evans from Artown Roofing worked with us to have it all repaired as he recommended a reinspection and the insurance company agreed with what Larry pointed out to them."

"My house was hit by a tornado on a Wed. morning, I had a hole in my roof and most of my shingles were missing as well as the majority of my siding, sofit and fasicia. The arrived later that morning and got the hole fixed, there was another storm coming the next Monday and they had my roof reinstalled by Saturday, Mike Rothwell met with the insurance adjuster and they worked closely to make sure that i was compensated for everything that I was due. they had my house completed in less than 3 weeks. Couldn't have asked for any better customer service."