
Serving Willow Spring, NC and surrounding areas
Approved
In business since 2011
Credit card accepted
Customers say: Quality work
"Here is the revised and enhanced version with the additional details included: I had an awful experience with this company from start to finish. When I called, they hung up on me, and when I finally got through to someone, they rudely said, ?Oh my God, there is nothing to do? when I asked to speak to a supervisor or someone who could help. They made it clear they were not interested in resolving the issue, which is unacceptable. I initially paid $200 for what was supposed to include a diagnostic, 30 minutes of labor, and a cleaning. However, they did not clean anything. The thermoconductor was untouched, proving they did not do the job they were paid for. They also misdiagnosed the issue, trying to convince me I needed a new pilot and attempting to charge me an additional $350. All it actually needed was for the soot to be cleaned off the thermoconductor, which I ended up doing myself and the fireplace has worked perfectly ever since. If I had gone along with their suggestion to replace"


















