Get matched with top fridge, freezer or ice maker repair or service pros in Willow Spring, NC

"They were quick, smooth, and proficient. "

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

"Joe and Sean called ahead of time when they were on their way; arrived on time; assessed the issue; went to purchase the part from a local dealer, which it would take 3~5 days if order from the manufacturer; and fixed the problem with one trip. I really appreciated the effort of trying to solve my problem as soon as they can since this is a tenant occupied property."

"It has worked out so well for me and my family. And yeah, please do it all day. Please let me know if I can help. Please let me know when I get home, and I will be home in the next few days. Please let me know when I can get you. Please let me know when I get back. Please let me know if I need anything else. Please let me know if I can get you a text or text me or text or call me when I can. "

I am originally from Benson. My dad ran a boxing and siding crew for many years and I guess it stuck with me. I love helping people get their projects done in a timely manner and at better than reasonable prices.

"We have worked with Donald on a few occasions and every interaction has been great. He’s kind, responsive, knowledgeable and professional. We’re lucky to have found him and highly recommend him!"

"A month or so ago our refrigerator stopped working. DK was the first to respond to my quote request and had someone come out that same afternoon. The repairman was able to diagnose and fix the problem in about 15 min. At that time I also asked him to check out the broken ice dispenser, which hadn't been working for quite some time. He also diagnosed that problem, but a new part was needed. That work was scheduled after the part came in and the repair was successful. A few days ago the flap on the ice dispenser stopped closing properly; once again, DK replied promptly to my request and the repairman came within a day and fixed the problem, no charge. DK has consistently been prompt, professional, and very good at communicating. If they say they will call or arrive in a certain time window, that's what happens. If for any reason they are running late, which only happened once by a few minutes, they communicate that, as well. We heartily recommend them and would definitely hire again."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Unable to Diagnose Electrolux Oven Problem, but Charged $178 for it Anyway We called One Source to look at a 10-year-old Electrolux ICON wall oven that was not heating. A technician came out and was baffled by this "Canadian" oven (Thousands of Electrolux ICON ovens, manufactured in Canada, were sold in the U.S. before the line was folded into the main Electrolux line. Ours was purchased from the very reputable Wilkinson Supply.) He "diagnosed" a bad thermostat and said he would have to order the part and return with a second technician to do the repair. We were charged $110 for the trip/diagnostics and $68 for the part. A week later he and another tech returned (more bafflement over this strange Canadian model) They determined the thermostat was NOT the problem (and they had the wrong part anyway). At this point, they told my husband they just couldn't diagnose this rare "Canadian" oven, but it was "probably" the control board (an $800+ nonrefundable part). We opted not to take that crap shoot. Given that the problem with our oven was NOT diagnosed, and the part was NOT even the correct part, I requested a partial refund of the $178 we had paid for the WRONG part and NO diagnosis. They refused any refund. So we got NOTHING -- no correct diagnostics, no repair -- for our $178."

"I use them for 10 years. Reasonable pricing, always on time, job always well done, and sometimes they go extra mile."