
Serving Winchester, MA and surrounding areas
Approved
In business since 2004
Free estimates
Emergency services offered
"I first heard about Kinsella Built via a recommendation from one of my co-workers who had used them for a kitchen renovation and raved about how it came out. Prior to reaching out to Kinsella via their web form, I had tried to contact multiple contractors to discuss my project and received no response. As a result, I had low expectations for receiving a timely response (or response at all) so you can imagine my surprise and delight when I got a response within 10 minutes of submitting my form. This proved to be a good omen for the rest of the project. The scope of my project was to do a full remodel of my kitchen and half bath in my condo (e.g. demo to the studs & install all new walls, cabinets, fixtures & appliances). The kitchen and bathroom share a wall and occupy a space of about 95sq ft, with the kitchen taking up about 60% of that space. It's a small space and going into the project, I anticipated that there wouldn't be much that could be changed in the way of the configuration or layout. During my first consultation with the project manager (John), he highlighted a number of options I hadn't considered which could both add storage space and also create the appearance of more space in my kitchen. Throughout the design phase, John was remarkably responsive and insightful which was a welcome change from prior experiences with contractors I've used in the past. John was very hands on throughout the project and accompanied my wife and I to look at countertops where he offered guidance based on recent trends and how they could be accommodated within the constraints of our kitchen space. He also made himself available to respond to random questions that came up during the lead up to the project work on everything from door knob finishes to appliance sizes to cabinet measurements and everything in between. Over a number of weeks, I developed a level of trust and rapport with John that helped put my mind at ease to the point where I ultimately deferred to his judgement on most project decisions. The project took about a month to complete and I was traveling out of town on a different time zone for the vast majority. John kept me up to date on the status of the project throughout and despite a few delays due to resource conflicts and timing of inspections, the remodel was completely finished by the time we returned from our trip. While we had an idea of what the kitchen would look like in our heads, the end result really exceeded our expectations. I'm a stickler for precision and the cabinets and appliances were all completely flush, no major gaps anywhere. Our kitchen looked noticeably bigger due to some of the design tweaks that John suggested. All in all, we were very happy with the end product. I can't recommend Kinsella Built enough - it was a pleasure doing business with them. Looking forward to collaborating with them in the future."





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